Gopal Swaroop
Human Resources And Industrial Relation
Mumbai
Summary
Dynamic professional with extensive experience in Human Resource Management, Organizational Planning, and Employee Relations, adept at developing and implementing effective training and development programs. Known for a proactive approach to problem-solving, consistently leveraging creativity and resources to tackle challenges and drive results. Demonstrates strong organizational skills, capable of managing multiple priorities while adapting to changing demands. Committed to fostering a collaborative work environment that aligns with organizational goals and enhances team performance.
Overview
24
24
years of professional experience
1
1
Certificate
2
2
Languages
Work History
Head - Project Admin & IR
Larsen & Toubro Ltd. (ECC Division)
09.2015 - Current
- Being the Head of Project Administration and Industrial Relations of benchmark-following mega projects at L&T Construction.
- Presently posted at the Orange Gate Road Tunnel Project in Mumbai from April 2024 to the present. (Project cost worth Rs.) 7765 Cr for total bored tunnel length: 6.5 km.
- Completed at the Mumbai Trans Harbour Link Pkg-1 Project (ATAL SETU, formerly known as MTHL Pkg-1, Mumbai) from March 2018 to April 2024.
- Handled large numbers. The workforce consists of 6,000 individuals. Of workmen at the peak time, 72,000. (approx.) of workmen inducted for the project until the end. 1100 nos. Of highly skilled manpower recruited.
- Completed at the Air Force Academy (Dundigal, Hyderabad) from 28 September 2015 to March 2018 for the Air Force Runway Project.
- Leading a sizeable team executing the entire Project Admin and IR activities back-to-back from scratch, including liaising with government officials, such as those in pollution and environment, and organizing CSR activities in the periphery at the state and central government levels.
- Successfully managed the compilation of setting up new units and greenfield projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Asstt. Manager-P&A
Simplex Infrastructures Ltd.
07.2009 - 09.2015
- Posted at Reliance Refinery Project (J3 Jamnagar Project) at Jamnagar, Gujarat, from October 1st. 2014 to September 26, 2015.
- Handled large numbers. of the workforce (17,000 nos.) Of workmen at the J-3 project in Jamnagar.
- Earlier posted at Tata Power Project Stage 2X 525 MW Power Project, Maithon Power Project, Dhanbad, Jharkhand, from July 16, 2009, to September 30, 2014.
- Handled large numbers. of the workforce (4,500 workers) at MPL, Dhanbad, Jharkhand.
- Being a group company provided remarkable support to the client in handling land losers, villagers, and local administration, which led to the successful erection of two 525 MW greenfield thermal power projects in the region, and another project of the same capacity was going on in Maithon, Dhanbad, Jharkhand.
- Recognized by management for giving support to the HSE team in establishing safe practices to achieve HSE goals.
- Was able to manage the manpower turnover to less than 4% in spite of the odd and remote location.
- Won appreciation from the management for effectively establishing the site and welfare facilities from scratch, with no legal disputes.
- Responsible for CSR activities at various projects.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Personnel Officer
Alpine HCC JV (Delhi Metro Rail Corporation [AMEL (C-6)])
10.2007 - 07.2009
- Underground section (Talkatora Garden to Buddha Jayanti Park - 3.861 km to 6,473 km) involving a single NATM tunnel with a dividing wall and a ramp (AMEL C6):
- Handled a workforce of 1,500 individuals. of workmen at AMEL C-6, New Delhi.
- Led a team of 18 people and worked towards restructuring the organizational structure for overall improvement in performance.
- Administered compensation plans that ensured fair pay structures across the organization while remaining competitive in the market.
- Streamlined HR processes for increased efficiency in benefits administration and payroll management.
- Hold the distinction of establishing the entire HR department from scratch.
- Conducted thorough employee evaluations, providing constructive feedback to promote professional development.
- Managed recruitment efforts to attract top talent, consistently filling vacancies with qualified candidates.
- Played a vital role in obtaining ISO/TS 16949 certification in the very first audit by BVQI.
- Implemented all HR functions, including the T&D system, Performance Management System, MIS system, etc.
- Successful in implementing welfare activities like sports, picnics, welfare policies, etc.
- To conduct CSR activities as per management's direction.
Dy. Manager- P&A
Bhaskar Power Projects Pvt. Limited
06.2005 - 10.2007
- Responsibility for recruitments at various levels for all units of the organization, along with manpower planning, conducting interviews, and salary negotiation with new employees.
- Handle all matters relating to establishment, such as maintenance of personal files, annual performance reviews, increments, promotions, and revision of wages. Maintain employee data, etc. Co-ordinate for contract labor administration, and design and implement an induction program for new employees.
- Day-to-day monitoring of attendance of employees, preparation of wages, bonuses, P.F., and E.S.I. etc.
- To promote and maintain cordial relations, IR activities like discipline, collective bargaining, negotiation, legal matters, and grievance handling systems are essential for improving the industrial environment and the growth of the corporate organization, shop council, etc.
- Handle M I S and preparation of various reports related to conveyance, tour expenses, medical bills, telephone bills, and stationery items, etc.; coordination for maintaining records of fixed assets and plant and machinery of the company for the purpose of audit; and arranging training programs for sales and workshop personnel with Kirloskar Oil & Engine Ltd.
- Getting quarterly performance appraisals of employees and taking necessary measures to improve their performances.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
H R Officer
Sybyl Industries Limited
08.2001 - 05.2005
- Establishing HR practices in the organization.
- Implementation of wages and salary administration, and time office functions effectively in the organization.
- Implementation of various labor laws in the organization.
- Effective implementation of welfare schemes for the workers in the company.
- Promotion and maintenance of IR activities, such as discipline and grievance handling systems, for improving the industrial environment and growth of the corporate organization.
- Implemented personnel policies, and MIS, etc.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Reduced employee turnover by addressing concerns, mediating conflicts, and providing support for staff members.
Education
Professional Certificate Program - Strategic Leadership Competencies for CHROs
IIIM KHOZIKODE
Kozhikode, India11-2025
Ph.D. - Labour Studies
Madurai Kamraj University
Madurai 04.2001 -
Master’s in Public Administration - Public Administration
Madurai Kamraj University
Madurai07-2005
Diploma in Labour Law & Administrative Law - Labour Laws
MKU
Madurai05-2003
PGDBM - HR & IT
RBMI
Bareilly, UP01.2001
BA - Economics, Sociology
Dr RMLA University
Faizabad01.1999
Diploma in Mechanical Engineering - Mechanical Engineering
UPTech Board
Lucknow01.1996
Skills
Human Resource Management:
Providing leadership and support of HR strategy, planning and execution while implementing strategic plan for growth
Execution, facilitation, planning and/or communication of multiple HR processes and strategies
Employee Relations:
Provide counsel, advice and expertise in interpreting & applying company policies, collective bargaining agreements and on matters involving employee performance, layoff and leaves of absence
Facilitate resolution of and mediate employee/ supervisor differences and conducts employee relations investigations
Review and approve disciplinary matters, terminations and layoffs
Compensation & Benefits:
Monitor the organization’s salary structure & benefits, balancing cost control with the need to attract and retain staff
Research and analyze competitor’s salary rates and benefits; develop & implement competitive new benefit packages, ensure they’re in line with legal requirements
People Management:
Provide counsel, advice and expertise in interpreting & applying company policies, collective bargaining agreements and on matters involving employee performance, layoff and leaves of absence
Facilitate resolution of and mediate employee/ supervisor differences and conducts employee relations investigations
Review and approve disciplinary matters, terminations and layoffs
Administration & Social welfare Management:
Provide support and assistance to other functions and operating units of the organization
Accomplishments
- Successfully managed compilation of setting up new units and green field projects.
- Recognized by management for giving support to HSE team to establish safe practices in achieving HSE goals.
- Was able to manage the manpower turn over less than 4% inspite of odd and remote location.
- Won appreciation from the management for establishing the site and welfare facilities effectively from scratch level with no legal dispute.
- Responsible for CSR activities at various projects.
Affiliations
- Member of Harvard Manage Mentor
- SHRM
Certification
Completed certification course HARVARD MANAGE MENTOR
Interests
Hobbies: Writing, reading, cooking & making friends
Timeline
Head - Project Admin & IR
Larsen & Toubro Ltd. (ECC Division)
09.2015 - Current
Asstt. Manager-P&A
Simplex Infrastructures Ltd.
07.2009 - 09.2015
Personnel Officer
Alpine HCC JV (Delhi Metro Rail Corporation [AMEL (C-6)])
10.2007 - 07.2009
Dy. Manager- P&A
Bhaskar Power Projects Pvt. Limited
06.2005 - 10.2007
H R Officer
Sybyl Industries Limited
08.2001 - 05.2005
Ph.D. - Labour Studies
Madurai Kamraj University
04.2001 -
PGDBM - HR & IT
RBMI
Professional Certificate Program - Strategic Leadership Competencies for CHROs
IIIM KHOZIKODE
Master’s in Public Administration - Public Administration
Madurai Kamraj University
Diploma in Labour Law & Administrative Law - Labour Laws
MKU
BA - Economics, Sociology
Dr RMLA University
Diploma in Mechanical Engineering - Mechanical Engineering
UPTech Board
Personal Information
Languages known: English and Hindi
English
Personality Traits
- Strategic Thinker: Proven ability of developing insightful strategies, capitalizing on capabilities and converting potential into opportunities.
- Change Agent: Utilizing result-driven approach and growth-centered mind-set to drive positive change in the organizational culture; believes in leading by example.
- Persuasive Communicator: Effective articulation ability; can achieve clarity and persuasively secures buy-in and commitment.
Areas of Expertise
- HR Policies & Procedures
- Employee Relations
- Industrial Relations
- Training & Development
- Recruitments
- Strategy Planning
- Social welfare under CSR Activities as per company policies
- General Administration ensuring appreciation to safety practices
- Disciplinary & Grievances
- People Management
- Setting up of new projects/establishment from scratch
- Statutory / Non-statutory Compliances
- Employee Management & IR
- Lisioning with Govt. Authorities, District administration, local bodies, etc corresponding to the business need.
Career Accountabilities
- Larsen & Toubro Ltd. Sr. Manager- IR - Project Admin, IR & Social expert
- Key Result Areas: Appreciation of HR down the ~Employee Relations ~ HR Systems implementations ~ Recruitment & Staffing ~ Training & Development ~ Performance Management-labour laws and compliances General administration, Looking multiple projects for Mumbai Regions (HCIC)
- Accountabilities:
- Being Head Project Admin & IR successfully establishing and implementing General Admin and IR functions at mega linier project MTHL Pkg-1 (Atal Setu in Mumbai).
- Responsible for overall administrative management like guest house management, housekeeping (office area & plant area), office management, transportation management, courier services (inbound & outbound), telecommunication, all event management operations, and PR activities.
- Contribution in establishing the entire set up at the site from scratch level including 15nos labour Camps for 6,000 contractor’s workforces.
- Obtaining all required registration, licenses, approvals and compliance with applicable labour laws during the construction stage.
- To ensure effective communication and relations with the Client and PMC
- Ensure effective wage management across the project
- Management of Staff conveyances, Transit, Bachelor and VIP guest house
- Ensure staff welfare activities and events for them and their families
- Obtaining environment clearances from the Pollution dept at district level and state level for Batching plants, quarry crushers
- Liaising with Government officials and local social bodies.
- Contributing to land acquisition and resolving various local issues with locals.
- Implemented Personnel policies & MIS etc.
- To take care of all internal and external administrative functions.
- Devising various organizational developmental initiatives for improving performance and level-wise development across the organization.
- Facilitating and conducting counseling on problems to enable personnel to exhibit a high level of performance.
- Managing Disciplinary & Grievances in a very confidential & professional way at site.
- Develop all managers of Human Resources, Training, Administration, Support Services, People Services at site level, Government Relation and keep them updated with all new rules and regulations.
- Responsible to maintain harmonious Industrial Relation helpful in growing the business exemplary
- Organize CSR and community development activities.
- Relationship management with all the Medias. Organizing Press Conferences & Media meet.
Trainings / Courses
- Scientific Selection & Recruitment of Personnel.
- Performance Appraisal System.
- Study of Personnel & Administration Division
- Production, Productivity and work discipline.
- Effective Communication, Time Management, Leadership.
- Contract Labour & Management of disciplines and Disciplinary proceedings.
- Performance management by Success Factor.
Personality Traits
- Strategic Thinker: Proven ability of developing insightful strategies, capitalizing on capabilities and converting potential into opportunities.
- Change Agent: Utilizing result-driven approach and growth-centered mind-set to drive positive change in the organizational culture; believes in leading by example.
- Persuasive Communicator: Effective articulation ability; can achieve clarity and persuasively secures buy-in and commitment.
Areas of Expertise
- HR Policies & Procedures
- Employee Relations
- Industrial Relations
- Training & Development
- Recruitments
- Strategy Planning
- Social welfare under CSR Activities as per company policies
- General Administration ensuring appreciation to safety practices
- Disciplinary & Grievances
- People Management
- Setting up of new projects/establishment from scratch
- Statutory / Non-statutory Compliances
- Employee Management & IR
- Lisioning with Govt. Authorities, District administration, local bodies, etc corresponding to the business need.
Career Accountabilities
- Larsen & Toubro Ltd. Sr. Manager- IR - Project Admin, IR & Social expert
- Key Result Areas: Appreciation of HR down the ~Employee Relations ~ HR Systems implementations ~ Recruitment & Staffing ~ Training & Development ~ Performance Management-labour laws and compliances General administration, Looking multiple projects for Mumbai Regions (HCIC)
- Accountabilities:
- Being Head Project Admin & IR successfully establishing and implementing General Admin and IR functions at mega linier project MTHL Pkg-1 (Atal Setu in Mumbai).
- Responsible for overall administrative management like guest house management, housekeeping (office area & plant area), office management, transportation management, courier services (inbound & outbound), telecommunication, all event management operations, and PR activities.
- Contribution in establishing the entire set up at the site from scratch level including 15nos labour Camps for 6,000 contractor’s workforces.
- Obtaining all required registration, licenses, approvals and compliance with applicable labour laws during the construction stage.
- To ensure effective communication and relations with the Client and PMC
- Ensure effective wage management across the project
- Management of Staff conveyances, Transit, Bachelor and VIP guest house
- Ensure staff welfare activities and events for them and their families
- Obtaining environment clearances from the Pollution dept at district level and state level for Batching plants, quarry crushers
- Liaising with Government officials and local social bodies.
- Contributing to land acquisition and resolving various local issues with locals.
- Implemented Personnel policies & MIS etc.
- To take care of all internal and external administrative functions.
- Devising various organizational developmental initiatives for improving performance and level-wise development across the organization.
- Facilitating and conducting counseling on problems to enable personnel to exhibit a high level of performance.
- Managing Disciplinary & Grievances in a very confidential & professional way at site.
- Develop all managers of Human Resources, Training, Administration, Support Services, People Services at site level, Government Relation and keep them updated with all new rules and regulations.
- Responsible to maintain harmonious Industrial Relation helpful in growing the business exemplary
- Organize CSR and community development activities.
- Relationship management with all the Medias. Organizing Press Conferences & Media meet.