Grishma Patel

• Managed daily operations of 3 clinics, overseeing patient scheduling, staff assignments, and workflow coordination to ensure efficient clinic functioning.
• Oversaw patient intake processes, consultations, and follow-up care, focusing on delivering high-quality service and ensuring patient satisfaction.
• Implemented comprehensive quality assurance programs to monitor patient outcomes and continuously improve clinical services.
• Supervised and mentored clinic staff, conducted regular performance evaluations, and provided training and development opportunities as needed.
• Developed and managed clinic budgets, optimized revenue cycle management, and ensured strict compliance with healthcare regulations.
• Led multidisciplinary team in delivering quality patient care, emphasizing chronic disease management and patient education.
• Developed and implemented patient education programs to support treatment plans and improve overall health outcomes.
• Collaborated with healthcare providers and community organizations to enhance patient care coordination and services.

• - Managed business operations across multiple clinics, focusing on top-line and bottom-line performance and aligning with corporate objectives.
• - Oversaw petty cash management and procurement of consumables, ensuring adherence to company norms and budgetary guidelines.
• - Designed and managed clinic employee rosters to optimize staffing levels and ensure efficient operations.
• - Enforced strict hygiene standards and promptly addressed maintenance needs to uphold clinic cleanliness and functionality.
• - Developed and executed strategies to explore new market segments and expand customer base in local areas.
• - Monitored lead follow-ups and effectively communicated treatment details to motivate customer commitment.
• - Ensured staff maintained professional appearance and provided ongoing training to maintain performance consistency.
• - Implemented and monitored processes to optimize clinic functionality and workflow efficiency.
• - Provided guidance to functional heads on budget development and ensured adherence to financial targets.
• - Facilitated the acquisition of statutory licenses and regulatory compliance from government authorities.
• - Developed new record-keeping templates and ensured accurate data entry and supervision.
• - Identified, trained, motivated, and developed managerial skills among functional heads to enhance performance outcomes.
• - Contributed to the development of training modules to uphold service quality and standards.
• - Prepared promotional success stories to enhance clinic reputation and attract new clientele.
• - Conducted training sessions to improve staff communication skills and vendor management.
• - Fostered a healthy and positive clinic culture through effective leadership and management practices.

- Conducted training, orientation, and retention programs for all clinic doctors, focusing on technical, sales, communication, and relevant skills.
- Led research and development efforts to improve current treatment techniques within the clinic.
- Introduced new treatments aligned with the clinic's focus and philosophy.
- Conducted audits of treatments and rooms across various clinics based on audit parameters, reviewing audit reports and implementing necessary actions.
- Streamlined operational processes to enhance efficiency and effectiveness on the clinic floor.
- Ensured all equipment was properly maintained and promptly addressed any issues to minimize downtime.
- Coordinated and motivated Assistant Clinic Directors (ACDs) and individual doctors across clinics to achieve sales targets.
- Developed strategies and policies for the future development of the clinic as a core member of the management team.
- Prepared and enhanced training manuals and operational guidelines to improve staff training and performance consistency.

- Developed and administered budgets for the center to optimize financial resources and ensure effective resource allocation.
- Implemented emergency protocols to enhance medical service delivery and response capabilities.
- Acted as a liaison between external vendors, medical staff, and the center to facilitate seamless operations and service delivery.
- Ensured efficient stock and inventory management to maintain adequate supplies for patient care.
- Implemented and maintained healthcare software systems to streamline administrative processes and improve record-keeping.
- Provided comprehensive physical and mental support to clients to enhance their overall well-being.
- Directed and controlled the delivery of healthcare services to ensure high-quality patient care.
- Managed risk and facilitated problem-based learning initiatives to improve service quality and efficiency.
- Organized long-term consulting programs for individuals from diverse backgrounds to meet their healthcare needs.
- Coordinated with various departments to customize treatment regimens according to clients' requirements.
- Planned and implemented strategies for healthcare management development to enhance operational effectiveness.
- Staffed and monitored healthcare departmental staff to ensure optimal performance and adherence to standards.
- Directed center-wide preparations to achieve maximum official appreciation and recognition.

• Physiotherapy administration, collaboration and communication, record-keeping, health promotion
• Evaluated the effectiveness of treatment interventions, making necessary adjustments to accelerate progress towards established goals.
• Implemented specialized physical therapy programs to improve functional mobility and reduce pain for patients with chronic conditions.
• Evaluated physician referrals and determined appropriate evaluation procedures according to patient needs and medical history.
• Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.

- Assessed clients' physical condition to develop personalized fitness regimes.
- Implemented a variety of techniques to strengthen and stretch muscles and joints to enhance overall fitness.
- Educated clients on healthy lifestyles, providing guidance on nutrition, exercise, and wellness practices.
- Maintained accurate and detailed patient records to track progress and treatment plans.
- Collaborated with other experts to tailor fitness programs to meet individual client needs.
- Monitored clients' progress, focusing on improving breathing patterns and promoting relaxation.
- Attended staff and training meetings as directed by the Center Manager to stay updated on clinic operations and best practices.
- Organized and led community welfare programs as needed to promote health and wellness within the local community.