Habib Syed

Client: Uber Eats

As a Senior Associate in Uber Eats Client Services, I am a key player in the Global Menu Creation team responsible for transforming restaurant partner provided raw menus into polished, engaging and user friendly formats for the Uber Eats online platform. This role requires a creative mindset, attention to details and effective communication skills to collaborate with restaurant partners and ensure a seamless experience for Uber Eats users.

• Work closely with restaurant partners to understand their raw menus and convert them into an optimized format suitable for the Uber Eats platform.
• Ensure accuracy and consistency in menu information, including item names, description, pricing and images.
• Communication effectively to gather necessary information and address any concerns or questions.

Client: HireRight

Research Analyst in Criminal Background Screening to carry out to verify the information provided by the candidate during hiring. Criminal Background Screening is part of the comprehensive background verification conducted prior to the hiring of a candidate.

• Responsible for processing searches and reports related to background screening applications.
• Accountable for working within guidelines to provide minimal turnaround and high quality results on background requests.
• Searches and retrieval of information from responses, court records and other documents.
• Ensure all searches are done correctly and all hits are entered / reported based to state laws.

Client: Thames Water

• Billing UK customers for water bills.
• Sending letters, emails to them in case of high
  consumption, processing move home for the customers.

• Managing Telecom orders using various Software applications for provision of telephone lines such as PSTN, MOBILE and BIG POND as per service level agreement for Australia.
• Ensuring quality standard & work effectively to ensure maximum Productivity.

• Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Generated reports detailing findings and recommendations.
• Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
• Responsible for the team management with respect to all performance / employment issues.
• To provide strong leadership support, generating high performance in self and team members through continual monitoring against performance expectations.