Dynamic with a proven track record at CAFÉ COFFEE DAY (CDGL), specializing in operations management and team development. Achieved significant financial savings and enhanced customer satisfaction through strategic planning and process improvement. Excelled in vendor management and fostering strong client relationships, driving repeat business and transforming teams for peak performance.
Business development and planning
Staff Management
Order Management
Process Improvement
Vendor Management
Team Development
Operations Management
Controlling costs
Customer Relationship Management