Harshada Rokade

Enteract from Fiserv empowers bankers with the tools and insights they need to help accelerate sales and deliver efficient,positive customer experiences. It offers the comprehensive customer relationship management features of Microsoft Dynamics 365, tuned to the unique needs of commercial and retail banking and is delivered by FISERV through microsoft cloud.

• Proficient in dynamics CRM testing methodologies.
• Knowledge of CRM functionalities ,including sales,marketing and customer service modules.
• Familiar with CRM customizations,configuration and integration testing.
• Participated in code reviews to identify potential issues early in the development process, reducing overall project risks.
• Collaborated with team to test software quality through manual and automated testing.
• Worked in this project as a test analyst for managing and co-ordinating activities between client and testing teams.
• Identification of possible scenarios for testing.
• Involved in test planning and test designing phases.
• Attending daily status & defect call with client.
• Preparing daily status report,master test plan,requirement traceability matrix, test closure reports.
• Optimized test cases to maximize success of manual software testing.
• Experience in end to end data testing activities including test plan,test execution and defect management.
• Have expertise of testing multiple applications.