Harshal Patil

• Managed Global Portfolio Management and Compliance multicurrency Forex Prepaid cards and foreign remittance transactions, achieving 10% improvement in processing speed and 20% reduction in errors.
• Demonstrated leadership qualities for maintaining forex cards application, integrating with internal bank applications, and ensuring compliance with central body guidelines.
• Administrated central body guidelines compliance, resulting in 80% increase in audit compliance scores.
• Analyzed portfolio and industry trends, formulating product development and marketing strategies.
• Managed delivery of customizations in forex cards application, a team of implementation, testers, and production support BAU activities.

• Reporting foreign remittances to the central governing body of India via XBRL reporting framework.

• Managed projects for yearly $2mn revenue generating client.
• Demonstrated proficiency in financial management and revenue
• Delivered projects & an escalation single point for 13 clients
• Monitored service level management reports for compliance.
• Implemented methodologies like waterfall, Agile for FIS clients.
• Completed PCIDSS certification for FIS.

• Migration Expertise and Project Management as global module lead and migration lead for data migration on a new transaction processing platform.
• Implemented technological platforms for Bank of Butterfield.
• Led an Indian bank project for Base24 EFT Switch Application Support.
• Collaborated cross-functionally, achieving delivery timelines 6 months early.
• Demonstrated exceptional operational & customer service skills for HP Non-Stop Tandem System Support Client, Kohl's Corporation.
• Achieved the best CSAT rating of the year.

•Managed digital payments services & technical expertise on Base24 for Indian Banks and international interchange schemes.
• Delivered projects for VISA, MasterCard, Amex, Diners schemes.
• Directed client engagement for Banking and Payment Solutions.
• Led software development teams on customer and internal projects.
• Developed project plans, tracked execution, and coordinated with internal teams.

• Developed technical- doc for application support- India & overseas banks
• Ensured issue resolution and solution deployment.
• Managed case and process metrics.
• Designed library list and GUI views for complex company structures.

• Administered F2F acquisition portfolio for 13 banks.
• Managed technology integration projects for major acquisitions.
• Established silver medal for Best Project Manager of the Year.
• Interpreted senior management directives into actionable policies.
• Collaborated with cross-functional teams for strategy

• Led team technology resilience & mentored junior team members..
• Provided strong client relationships