Harshal Salunkhe
Pune
Summary
Dynamic professional with a proven track record in operations management at Swami Travels, excelling in team leadership and strategic planning. Successfully enhanced customer satisfaction through effective dispute resolution and mentoring. Skilled in analyzing tenders and ensuring compliance, demonstrating strong decision-making abilities and a commitment to high-quality service delivery.
Overview
11
11
years of professional experience
1
1
Certification
4
4
Languages
Work History
Supervisor
JIJAI ENTERPRISES
01.2015 - 01.2017
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Tenderiing Officer
Agarwal and Dhandhania
03.2018 - 09.2019
- Analyzed government and private sector tender announcements (RFPs, RFQs, EOIs, etc.) for business opportunities.
- Prepared and submitted technical and commercial bids in compliance with tender requirements.
- Coordinated with cross-functional teams (e.g., sales, legal, finance, technical) to gather required documentation and information.
- Ensured timely submission of tenders, including physical and online submissions (GeM, eProcurement portals, etc.).
- Maintained a database of submitted tenders, bid results, and follow-up activities.
- Managed post-tender clarifications, negotiations, and award communications.
- Ensured compliance with company policies and regulatory standards.
Manager
Swami Travels
09.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Scheduled and led regular meetings with staff to review progress and acknowledge achievements.
Education
12 Th - COMMERCE
NEW ENGLISH SCHOOL
Sakri, India 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Certification
Certification course in computer Accounting (ccca)
Awards
Employee of the Month Jan-19 (Agarwal & Dhandhania, Chartered Accountants)
Timeline
Manager
Swami Travels
09.2019 - Current
Tenderiing Officer
Agarwal and Dhandhania
03.2018 - 09.2019
Supervisor
JIJAI ENTERPRISES
01.2015 - 01.2017
12 Th - COMMERCE
NEW ENGLISH SCHOOL
04.2001 -
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