Hetal A Singh
Acdemic & Visa Counsellor
Mumbai
Summary
Experienced Education Consultant skilled in student counseling, admissions, and streamlining processes to enhance enrollment success. Seeking a role to leverage my expertise in education consultancy.
Professional with strong background in visa consulting, adept at navigating complex immigration regulations and ensuring compliance. Proven ability to collaborate effectively with teams and clients to achieve successful outcomes. Skilled in documentation, client communication, and process optimization. Recognized for adaptability and reliability in dynamic environments.
Overview
19
19
years of professional experience
2004
2004
years of post-secondary education
Work History
Academic & Visa consultant
IMS International
09.2018 - 04.2025
- Program and University Selection: Help students choose the right study abroad programs, universities, and courses based on academic goals. UK/USA/Canada/Europe, IELTS/GMAT/GRE Online registration.
- Application Assistance: Guide students through the application process, including document preparation and writing personal statements.
- Scholarship Guidance: Provide information on available scholarships and financial aid options.
- Visa Support: Assist with student visa applications and necessary documentation. USA, Canada, UK, Australia, France, Germany & ITALY &other countries.
- Pre-Departure Support: Offer cultural orientation, travel arrangements, and accommodation advice.
- Post-Arrival Assistance: Help students settle into the new environment and adapt to local cultures.
- Career Guidance: Advise on internship opportunities and career planning while studying abroad.
- Ongoing Support: Provide continuous guidance during the study period for a smooth experience.
Assistant Manager – Customer Support & Operations
Times Center for Learning Limited – Times Group
10.2017 - 08.2018
- Company Overview: (Bennett, Coleman & Co. Ltd)
- Coordination for Smooth Functioning of the IIM & XLRI interview.
- To liaise with the institutions, students and invigilation for smoothly conducting exams and sessions.
- To liaise within TPL, the institute, IT team and students for processing student applications.
- Support for interview & selection services to the internal sales team with follow-up to ensure maximum selections and payments from candidates.
- Liaise with the student and banks for documentation and loan disbursement.
- Coordinating arrangements for student travel, visa & accommodation services for international programs.
- Accurate business reporting through sales dashboards, send reports and sales performance reports.
- (Bennett, Coleman & Co. Ltd)
Sr. Admission Officer
S P Jain School of Global Management
04.2015 - 09.2017
- Under graduate Application Process (BBA)
- Taking Decision for Scholarship & Offers
- Visa for Australia and issue ECOE & follow up with the High Commission.
- Maintaining Students record
- Arrange online test & declaring result & informing the respective Regional Manager
- Make offer letter (Indian & international)
- Follow up for the documents and evaluation fees payment.
- Other admission process (preparing Reports, Coordinating with Other campus and getting the related information updated)
- Master in Luxury Brand Management Application Process
- Scheduling Online test
- Declaring the result & Scheduling interview (Maintaining the record)
- Sending offer to the selected students
- Maintaining the records (Offer sent list, updated the Software)
- Italian Visa documentation taking appointment for visa file submission submitting student visa on their behalf.
Sr. Consultant
Edu Destinations
09.2014 - 03.2015
- Counseling, Application & Visa
- Counseling (USA- Learning)
- Application Online & Paper based- Universities aboard
- Coordinate with the Student for Academic document submission for Admission & visas Financial Papers
- Visa for other countries
Sr. Counselor
Eduworld
12.2012 - 11.2013
- Counseling, Application & Visa
- Counseling (UK, Singapore)
- Application Online & Paper based- Universities aboard
- IELTS Online registration.
- Coordinate with the Student for Academic document submission for Admission & visas Financial Papers
- Visa for other countries USA, New Zealand, Australia, France & ITALY.
Sr. Counselor (Admission & Visa)
The Chopras
07.2009 - 08.2012
- Counseling, Application & Visa 1st July 2009 – August 12
- Visa Documentation (UK, US, Australia, Canada, New Zealand, France Singapore, Germany, Italy, Belgium, Spain)
- Application Online & Paper based- Universities aboard
- IELTS Online registration.
- Follow up with the Student
- Basic counseling (UK & Australia), Conducting Psychometric test.
- Administration 24th July 2009 to 31st December 2010
- Cash Handling, Marketing Expenses (Traveling Expense Advt, Seminar in colleges or Participating in events ie Times Fair, In house fair, & Other )
- Hospitality, Coordination with HR For Vendors Bills (Electricity, phones, Rent, Pantry, Guest House) & other official Work
- Maintain Stock for USMLE, NBDE, Prospectors Advertising Material Books
- Coordinate with HR to Schedule interview for Employment
- Enrollment
Counselor
NIS Sparta (Reliance- Anil Dhirubhai Ambani Company)
06.2008 - 06.2009
- Coordinating with Manager Admn Team & Students to conduct Entrance Exam, Interview Session & complete admission process.
- Coordinate with System Team for maintaining the database of the students.
- Regular follow up with Student for Documents submission, Payment of fees
- Maintain the Library, Computer Lab
- Participating in extracurricular Activity
- Batch Scheduling, Exam Scheduling, Conducting Seminars, Students Queries.
- Maintaining of Accounts, Recovery of fees, handling day-to-day Transactions.
- Preparing Students for Interview, Guidelines on Career Prospects.
- Coordinating with Visiting Faculty & arranges Batches according
Visa Counselor
PLANET EDUCATION, (FOREIGN EDUCATION CONSULTANT)
10.2005 - 05.2008
- Coordinating with Parents & Students for Financial Papers
- Analyzing Financial Documents Preparing the Visa File with all the paper work included
- Mode of Payment of fees details
- Maintaining the records.
- Regular follow up with Student & Australian University.
Education
Bcom -
Mumbai University
H.S.C - undefined
Maharashtra State Board
S.S.C - undefined
Maharashtra State Board
Skills
- MS-dos 622
- Win 9X
- MS Office 2000
Visa application expertise
Document verification
Strong communication skills
Problem-solving abilities
Focused listening
Self motivation
Multitasking
Organization and administration
Interviewing techniques
Contact Numbers
- Mobile, +91 9820777634
- Mobile, +91 8928267219
Accomplishments
- Documented and resolved Admission to University of Toronto as student had low scores on GMAT leveraged on work experience which led to MBA admit.
Timeline
Academic & Visa consultant
IMS International
09.2018 - 04.2025
Assistant Manager – Customer Support & Operations
Times Center for Learning Limited – Times Group
10.2017 - 08.2018
Sr. Admission Officer
S P Jain School of Global Management
04.2015 - 09.2017
Sr. Consultant
Edu Destinations
09.2014 - 03.2015
Sr. Counselor
Eduworld
12.2012 - 11.2013
Sr. Counselor (Admission & Visa)
The Chopras
07.2009 - 08.2012
Counselor
NIS Sparta (Reliance- Anil Dhirubhai Ambani Company)
06.2008 - 06.2009
Visa Counselor
PLANET EDUCATION, (FOREIGN EDUCATION CONSULTANT)
10.2005 - 05.2008
H.S.C - undefined
Maharashtra State Board
S.S.C - undefined
Maharashtra State Board
Bcom -
Mumbai University
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