Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Workshops Certifications
Timeline
Generic
Himanshi Tatke

Himanshi Tatke

Client Manager
Mumbai

Summary

Customer-focused Professional, successfully contributing to company profits by improving team efficiency and productivity. Passionate about delivering exceptional service and exceeding sales targets in fast-paced environments. Collaborative and proactive professional with a strong desire to learn, grow, and exceed in all.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
4
4
Languages

Work History

Client Manager

NTT Data Inc
Mumbai
04.2023 - Current
  • Key Account Profiling, Account Mapping, Aligning and demonstrating IT solutions to Clients , Maintaining and Building Relationship with all key IT stakeholders & influencers ,Client Satisfaction.
  • Working along with Solution consultant, Service architect, Business Manager on client requirements
  • Co-ordinate with the Technical team and OEM tech team to understand requirement and formulate proposal accordingly as per client requirement.
  • Generating new business for focused technology in the commercial accounts by coaching them Infrastructure solutions in their projects
  • Managing end-to-end operations, sustain and nurture relationship, addressing and resolving issues of the assigned Enterprise accounts' client
  • Negotiating contracts and commercials with customers for any new deals
  • Expanding relationships with existing customers by continuously proposing solutions that meet their business requirement and support technically
  • Managing high revenue-based opportunities commercially to meet revenue and margin growth strategies and prepare and Present Weekly, Monthly, Quarterly, half year and annual business plans to NTT Management

Business Development Intern

TalentServe
Mumbai
05.2022 - 07.2022
  • Conducted detailed market research to understand customer behavior.
  • Explained the unique selling proposition of company to potential customers.
  • Extensive usage of social media to promote the products of the organization.
  • Delivered product knowledge sessions for demonstrating organizational products and services to the potential customers.
  • Responsible for collecting funds for company under the corporate social responsibility initiative.

Education

Bachelor of Engineering - Electronics & Communication

Government Engineering College
Dahod,Gujarat
06.2015 - 06.2019

PGDM -

Indira School of Business Studies
07.2021 - 03.2023

Skills

  • Customer relationship building

  • Client Account Management

  • Product & Service knowledge

  • Customer success

  • CRM software proficiency

  • Client services

Extra-Curricular Activities

Participated in Corporate social responsibility activities in ISBS PGDM. Participated in a non-technical contest at the National level festival Techkshetra conducted by M.S University, Baroda. Worked as a Volunteer during the event Ignite conducted by GEC Dahod. Received scholarship for selection of B.E final year project at State level Student Startup and Innovation Policy (SSIP), Gujarat.

Workshops Certifications

  • Currently undergoing a comprehensive performance-based Career Development Program by Stratecent Consulting.
  • Advanced Excel Workshop
  • Workshop on 'Marketing in the real world' by Win Trans Consultancy Private Limited.
  • Workshop on Personality Development titled 'Ordinary to Extra ordinary' by Mr. Minocher Patel, Founder Ecole Solitaire.
  • Attended a study tour organized by Manipal Academy of Higher Education Dubai.

Timeline

Client Manager

NTT Data Inc
04.2023 - Current

Business Development Intern

TalentServe
05.2022 - 07.2022

PGDM -

Indira School of Business Studies
07.2021 - 03.2023

Bachelor of Engineering - Electronics & Communication

Government Engineering College
06.2015 - 06.2019

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Himanshi TatkeClient Manager