HITENDRA YADAV

• Achieved customer satisfaction with timely resolution of technical issues and clear communication.
• Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
• Visited customer locations to assess equipment functioning and develop repair plans.
• Scheduled and implemented maintenance activities for equipment.
• Assisted sales team with product demonstrations and technical support, contributing to increased revenue opportunities.
• Led training sessions for junior engineers, boosting their skills development and overall productivity.
• Optimized maintenance schedules, resulting in increased equipment reliability and reduced service costs.
• Received LONG SERVICE AWARD working for MEIKO.

Job as SERVICE ENGINEER for TAYLOR EQUIPMENTS.

> Preventative Maintenance for MC DONALS Soft Serve machine/ Clam shell Grillers.

> Breakdown calls to be attended,travelling across IRELAND & Dublin.

• Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
• Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
• Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
• Worked Especially on TAYLOR EQUIPMENTS supplied to Mc Donalds.
• Won Best Service Provider Award for Mittal International from Mc Donalds INDIA

Responsible for Manufacturing & Assembling for INDIAN MILK SHAKE & SOFT SERVE MACHINES.

TESTING after Assembly of the Machines.