Hrishikesh Shukla
Banker
Panvel
Summary
Experienced Assistant Manager at Axis Bank with over 2 years of expertise in Forex card operations, regulatory compliance, and process optimization. Demonstrated leadership in improving operational efficiency and ensuring transaction accuracy using Finacle. Previous experience in pre-sales at SAVIC Technologies, where I supported client solutions through SAP ERP alignment, contributing to enhanced customer engagement.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Assistant Manager
Axis Bank
Mumbai
07.2022 - Current
- Manage and oversee the daily operations of the Forex Card department, ensuring timely issuance, reloads, and refunds for customers.
- Ensure compliance with regulatory and organizational standards by conducting thorough Name Screening using RAMP to identify any potential risks.
- Collaborate with cross-functional teams to streamline processes, reduce turnaround times, and improve customer satisfaction.
- Utilize financial software such as Finacle and Intellect to manage and track transactions, ensuring accuracy and efficiency in operations.
Executive Marketing Pre-sales
Savic Technologies
Navi Mumbai
11.2021 - 05.2022
- Engaged with clients to understand their requirements and proposed tailored software SAP Software Solutions.
- Coordinated with internal technical teams to create detailed project proposals and demonstrations for clients.
- Supported the sales team in converting prospects into clients through consultative selling techniques.
Education
MBA - Finance
University of Mumbai
Mumbai, India 04.2001 -
BBA - Banking And Finance
Manipal Academy of Higher Education
Manipal, India 04.2001 -
Skills
Banking Operations: Forex card processing (Issuance, Reload, Refund), Back office operations, Regulatory compliance
Software Expertise: Finacle, Intellect, MS Office (Excel, Word, PowerPoint), RAMP Name Screening system
Leadership: Team management, mentoring, process improvements
Analytical Skills: Data analysis, financial reporting, risk management
Client Engagement: Pre-sales, consultative selling, customer relationship management
Certification
Leadership and Management- Shaw Academy
Internships
Finance Intern
IIFL Securities – Mumbai
July 2019 – September 2019
- Collaborated with teams on stock market analysis and trading strategies.
- Worked with portfolio managers to assess current market sentiment and support liquidity characteristics of positions.
Project Intern
ICICI Bank – Mumbai
July 2017 – August 2017
- Conducted a comprehensive study on Micro, Small, and Medium Enterprises (MSMEs) in India.
- Identified challenges faced by MSMEs, evaluated potential solutions, and recommended measures to enhance their conditions.
Timeline
Certified course in Foreign Exchange- IIBF
02-2024
Assistant Manager
Axis Bank
07.2022 - Current
Executive Marketing Pre-sales
Savic Technologies
11.2021 - 05.2022
Leadership and Management- Shaw Academy
06-2021
MBA - Finance
University of Mumbai
04.2001 -
BBA - Banking And Finance
Manipal Academy of Higher Education
04.2001 -