Hunthangmawii
Reception Manager
Mumbai
Summary
Dynamic therapist and manager with a proven track record at Four Fountain Spa, excelling in client relations and intervention planning. Skilled in fostering trust and open communication, I consistently enhance customer satisfaction and support team collaboration. Adept at scheduling appointments and cash handling, I thrive in fast-paced environments while delivering exceptional service.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Therapist & Manager
Four Fountain Spa
01.2025 - 04.2025
- Maintaining front desk operations .
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Established clear boundaries While work relationship.
- Helping organization in maintaining daily activity records
Therapist
Arti Spa
06.2023 - 11.2024
- Following daily activity and maintaing spa
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Suggesting and advising client for therapy
- Trying to improve business
Reception Manager & Therapist & Trainer
Iyasyass Spa
02.2022 - 04.2023
- Assisted in the hiring, training, and mentoring of new staff members, fostering a collaborative work environment focused on excellent customer service.
- Demonstrated adaptability during peak seasons or staffing shortages by stepping into various roles as needed to maintain smooth operations at the front desk.
- Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.
- Consistently met or exceeded performance metrics related to customer satisfaction, revenue generation, and team collaboration efforts.
Education
Blue Mountain English School
Sangau Mizoram 03-2019
Skills
One-on-one sessions
Client relations
One-on-one support
Intervention planning
Customer Service
Scheduling Appointments
Cash Handling
Timeline
Therapist & Manager
Four Fountain Spa
01.2025 - 04.2025
Therapist
Arti Spa
06.2023 - 11.2024
Reception Manager & Therapist & Trainer
Iyasyass Spa
02.2022 - 04.2023
Blue Mountain English School
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