Huzaifa Khan
Mumbai
Summary
Seasoned IT Engineer with over 4 years of expertise in network design, system security, and technical troubleshooting. Adept at configuring and securing network infrastructures, implementing advanced security protocols, and optimizing system performance. Committed to pioneering innovative solutions and staying ahead of industry trends to deliver exceptional technical support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Computer Solution Advisor
Best Buy
10.2023 - 12.2023
- Enhanced customer satisfaction by delivering customized computer solutions, utilizing needs assessment algorithms and configuration software to tailor systems to specific client requirements.
- Optimized computer configurations using advanced assessment algorithms, resulting in tailored solutions that precisely met client needs and boosted satisfaction rates.
- Anticipated future tech trends, proactively recommending forward-thinking solutions that positioned clients for long-term success and technological adaptability.
Noc Support Engineer
Jeebr Internet Services
03.2021 - 05.2023
- Managed design, installation, and management of organization-wide local area networks, wide area networks, network segments, and internet systems.
- Optimized network performance and reliability by maintaining hardware and software, analyzing technical issues, and ensuring availability to system users.
- Implemented effective security measures to protect data, software, and hardware.
- Executed maintenance window changes for multiple locations, troubleshooting routing, and switching issues.
- Provided L1, L2, and L3 support.
Noc Support Engineer
EI DOT COM
01.2019 - 12.2020
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Performed troubleshooting for Cisco devices and conducted packet analysis.
- Created VPN infrastructure for secure remote connections.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Collaborated with vendors to identify the best options for optimizing network performance.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Troubleshooted complex multi-vendor network service provider issues.
Education
Post-Graduation Certification - Cyber Security
Durham College
Ontario, Canada04.2024
Bachelor of Science - Information Technology
Malini Kishor Sanghvi
Mumbai, India04.2022
Skills
- Security Protocols
- Hardware diagnostics
- Firewall Management
- Network configuration
- Software Installation
- Wireless Networking
- Network Troubleshooting
- Remote Support
- System monitoring
- Windows, Linux, Mac
- Networking
- IT support
Certification
- Certified IT Support Specialist, Google - Apr 2024-Jul 2024
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
Computer Solution Advisor
Best Buy
10.2023 - 12.2023
Noc Support Engineer
Jeebr Internet Services
03.2021 - 05.2023
Noc Support Engineer
EI DOT COM
01.2019 - 12.2020
Post-Graduation Certification - Cyber Security
Durham College
Bachelor of Science - Information Technology
Malini Kishor Sanghvi
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