Imran Salmani

• Designing, deploying, and maintaining VMware vSphere infrastructure.
• Managing ESXi hosts, clusters, vCenter Server, and other VMware components.
• Monitoring performance and ensuring high availability of all VMware environments.
• Creating, configuring, and managing virtual machines (VMs) and templates.
• Allocating resources (CPU, memory, disk space) to VMs as per application requirements.
• Performing VM migrations and consolidations.
• Testing disaster recovery plans for VMware environments.
• Applying patches, updates, and upgrades to VMware infrastructure.
• Ensuring compatibility and testing before deployment.
• Diagnosing and resolving issues related to VMware infrastructure, VMs, and vSphere components.
• Providing technical support and guidance to end-users and other IT teams.
• Maintaining accurate documentation of VMware configurations, procedures, and changes.
• Generating regular reports on performance, capacity, and availability metrics.
• Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.

· Logging case with HPE, VMware, Hitachi for hardware products

· Attending P1 cases coordinating with VMware and Microsoft for Hypervisors products.

· Managing Commvault backup, patching of media agent devices, recalling tapes from Iron Mountain.

· Creation of VPGs and Migration of VM from VMware to Hyper-v and Hyper-v to VMware

platform.

· Deployment of VMs on Azure, managing snapshots, and delivering it to the clients.

· VMware Esxi, template, media agents, patching.

· Upliftment of resource as and when required based on customer request.

· File and Folder restore from Commvault, also VM restore from Commvault.

· Troubleshooting in Commvault, in case when backup is getting failed.

· VM deployment in VMware and Hyper-v and delivering it to the client end.

· Working on VMWare platform. Performing Level 1 troubleshooting, creating snapshot, managing virtual machine resources. Performing actions on VM via v centre and portal such as Power on/off, reboot, changing server resource parameters. Install and configure ESXi hosts and V centers

· Deploying and configuration of Virtual machine, firewall, Load Balancer, Backup appliance andother instances Handling networks of virtual machine, network adapters and assigning ip addresses with subnet and natting config

· Worked on Hypervisor. Manage VmWare ESXI hosts and v-centers.

· Creating LUN and mapping to storage group. Troubleshooting Disk consolidation errors. Performed v Motion and Storage v-Motion as per requirement.

· Deploying and destroying instances and per requirement. Also performing Patch update on Windows servers. Updating VMware tool etc.

· Creating and resolving Tickets, Handling customer end calling professionally and maintaining SLA

· Installation of Std. Windows Desktop Operating Systems

· Installation of standard software as designated andagreed

· First level support for Client Specific applications (Connectivity and installation ofapplications only), Windows OS

· Email client configuration

· Configuration of printer drivers for local and network printers on the desktops

· Support for local area network issues (LAN), DHCP client (Limited to configurationissues- No support for LAN devices)

· Ensure that no unauthorized software is loaded to the desktops.

· Resolve Hardware problems or Escalate hardware problems for desktops to Suppliers.

· Video Conferencing support (Setting up meeting and user support)

· Manage & Support Printers & Printing related issue.

· Managing server and group policy’

· Installation of Std. Windows Desktop Operating Systems

· Installation of standard software as designated andagreed

· First level support for Client Specific applications (Connectivity and installation ofapplications only), Windows OS

· Email client configuration

· Configuration of printer drivers for local and network printers on the desktops

· Support for local area network issues (LAN), DHCP client (Limited to configurationissues- No support for LAN devices)

· Ensure that no unauthorized software is loaded to the desktops.

· Resolve Hardware problems or Escalate hardware problems for desktops to Suppliers.

· Video Conferencing support (Setting up meeting and user support)

· Manage & Support Printers & Printing related issue.

· Managing server and group policy’

· Provides User level troubleshooting and maintenance of Computer Systems.

· Conducts userlevel support for virtual desktops through VMWare.

· Supports remote user support through third party remote tools, remote desktop protocol and Cisco Webex meeting.

· Develops documentation, communicates, and enforces policies for standardizing systems and software including PCs and laptops.

· Conducts the installation, fixes, enhancements, and upgrades to supported systems at both the local and remote user level.

· Worked in Domain based network

· Management of DHCP server and DNS

· Used WDS and WSUS for installation of OS on multiple system