JAFAR SHAIKH

Promoted to Sales Manager (GSA-Bird Travels)

• Develop and execute sales strategies to meet targets: Formulated and implemented comprehensive sales plans tailored to market needs, successfully achieving and surpassing sales goals
• Supervise sales processes to maximize revenues: Oversaw the entire sales process, from lead generation to closing deals, ensuring optimal revenue generation and efficiency
• Analyze market trends and identify business opportunities: Conducted in depth market analysis to identify emerging trends and potential areas for business growth, leading to strategic business decisions and expansion Outstation visits to Tier 2 cities for better reach and visibility
• Promoting Airlines & Maintaining good relation with travel agent ,OTA, TMC’s , Tour Operator, Marine Agents and Consolidators
• Outstation visits to NAG and PNQ for better reach and visibility.

• Develop and execute sales strategies to meet targets: Formulated and implemented comprehensive sales plans tailored to market needs, successfully achieving and surpassing sales goals
• Supervise sales processes to maximize revenues: Oversaw the entire sales process, from lead generation to closing deals, ensuring optimal revenue generation and efficiency
• Analyze market trends and identify business opportunities: Conducted indepth market analysis to identify emerging trends and potential areas for business growth, leading to strategic business decisions and expansion
• Outstation visits to Tier 2 cities for better reach and visibility
• Promoting Airlines & Maintaining good relation with travel agent ,OTA, TMC's , Tour Operator, Marine Agents and Consolidators

• Handling Key & Non Key accounts
• Handling & Maintaining Good Relation with corporate clients
• To evaluate and reports all changed situation, Trade and competitive activity to ensure Company maintains market awareness
• To achieve sales and the company's Product through assigned groups of retail Outlet and commercial house

• Handling Key & Non Key accounts
• Handling & Maintaining Good Relation with corporate clients
• To evaluate and reports all changed situation, Trade and competitive activity to ensure Company maintains market awareness
• To achieve sales and the company's Product through assigned groups of retail Outlet and commercial house

• Heading the Reservation and Ticketing of Thai Smile in Mumbai
• Heading and handling Adhoc & group series Group Bookings and Ticketing end to end.
• Quoting group fares and ensuring optimum revenue for Thai Smile
• Monitor and analyses historical and future passenger demand/bookings trends and work with Inventory and Pricing team in Head Office to plan and implement demand and inventory strategies for network and ensure that all customers are provided with excellent customer service
• Making Monthly/Quarterly report of flown passengers
• Monitoring flight 03 months in advance to check the load and come up with attractive fares or industry fares during low season to boost load factors

• Heading the Reservation and Ticketing of Thai Smile in Mumbai
• Handling Group Bookings and Ticketing
• Quoting group fares and ensuring optimum revenue for GA
• Attend to agent's dispute on penalty charges and refund request
• To Provide Fare analyses GA vs Other Airlines ensuring that GA fares are in line with competitors and ensuring that optimum revenue for the sectors.
• Handling flight irregularity cases, ensuring that passengers and group passengers are transferred on other Airlines
• Filing Fares in the FARE MANAGEMENT PLATFORM after securing approval from Head Office

• Worked in the capacity of as Counter Supervisor
• Handling International Air Booking through Kallis 2 reservation system
• New Reservation, Cancellation, Re-issue and Refunds
• Handling Reservation and Query of Group / Seamen's / Corporate Action request via email phone and walk-in client
• Quick Respond of Emails/Phone providing complete confirm booking information to the clients

• Handling International Air Booking and Domestic through Radix and SITA (New Reservation / Re-issue / Process Cancellation)
• Handling Reservation and Query of Zed Ticket / Staff Ticket / Walking Passenger Action Request Via Email or Phone and Walk-in Clients