Community Engagement: Involved in community-based tourism initiatives, volunteering, or participating in cultural exchange programs to connect with local communities
Jaffer Husain Sayed
Business Development Manager
Mumbai
Summary
Dynamic and results-oriented professional with over 9 years of extensive experience in sales, customer handling, and tourism management. Proven expertise in leading visa departments, overseeing ground operations, designing compelling tour packages, and driving business growth. Demonstrated success in team leadership, strategic planning, and providing exceptional customer service. Adept at training and mentoring junior staff, fostering a collaborative work environment, and ensuring seamless operations. Committed to leveraging skills and experience to contribute to organizational success and deliver outstanding travel experiences.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Head of Visa Department / Ground Operations /Manager of Business Development and Sales
Acf Tourism
11.2017 - Current
- Lead and manage the visa department, ensuring smooth operations and compliance.
- Oversee ground operations, ensuring efficient coordination and logistics for tours.
- Handle customer relations, providing exceptional service and resolving issues.
- Design and create tour packages tailored to customer preferences and market trends.
- Act as a group leader on multiple trips, ensuring safety and satisfaction of group members.
- Drive business development initiatives to expand the company’s market presence.
- Train and mentor junior staff, fostering a collaborative and skilled team.
- Develop strategic plans for company growth, focusing on innovation and market expansion.
Sales Representative
Iplayntalk
02.2015 - 02.2017
- Contributed to sales department operations.
- Engaged with customers to understand their needs and recommend appropriate products.
- Assisted in achieving sales targets and enhancing customer satisfaction.
Education
High School Diploma -
Mumbai University
Mumbai 04.2001 -
Skills
- Sales and Customer Relations
- Tour Package Design
- Visa Department Management
- Ground Operations Coordination
- Team Leadership and Training
- Business Development
- Group Leadership
- Strategic Planning
- Communication and Interpersonal Skills
- Problem-Solving and Decision-Making
Interests
Language Learning: Enthusiastic about learning new languages to enhance communication and cultural understanding while traveling
Travel Exploration: Passionate about exploring new destinations, experiencing diverse cultures, and discovering hidden gems around the world
Timeline
Head of Visa Department / Ground Operations /Manager of Business Development and Sales
Acf Tourism
11.2017 - Current
Sales Representative
Iplayntalk
02.2015 - 02.2017
High School Diploma -
Mumbai University
04.2001 -
Similar Profiles
Ryan EtzkornRyan Etzkorn
Warehouse Worker at ACF West GeosyntheticsWarehouse Worker at ACF West Geosynthetics
Juan-Carlos (JC) AvilésJuan-Carlos (JC) Avilés
Communications Manager at Office of Community Services at ACF/HHSCommunications Manager at Office of Community Services at ACF/HHS
YOLANDA MURIEL FALCONYOLANDA MURIEL FALCON
Grants Management Specialist: Region 2 at Department of Health and Human Services/ACF/OGM/Region 2Grants Management Specialist: Region 2 at Department of Health and Human Services/ACF/OGM/Region 2