Janvi Chitroda
Mira Road, Thane
Summary
Detail-oriented Customer Specialist with a proven track record in organizational excellence and compliance monitoring. Recognized for high productivity in verification processes, utilizing skills in risk assessment and data analysis to ensure accuracy. Adept at managing escalated customer service issues, contributing effectively within team environments to achieve both personal and business objectives. Seeking to leverage extensive experience in a challenging credentialing role that emphasizes precision and reliability. Communicative Customer Service Executive experienced in solving problems and building great client rapport. An enthusiastic team player. Pursuing a new position where hard work and honesty will be valued. Proactive Customer Service Executive with the resolve to remain calm under extreme pressure. Ready to take a dedicated career in customer service to a position with an established company.
Overview
2
2
years of professional experience
Work History
Customer Coordinator
Viaante Business Solution Pvt. Ltd.
Mumbai
09.2022 - Current
- Ensured adherence to regulatory standards during provider credentialing.
- Validated profiles using independent verification services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Structured workload to achieve service objectives.
- Worked with cross-functional teams to achieve goals.
- Addressed questions efficiently to increase customer contentment.
Education
High School Diploma -
Sardar Vallabhbhai Patel Vidyalaya
Mira Road, MH03-2018
Skills
- Customer service
- Task prioritization, planning
- Organizational skills
- Teamwork and collaboration
- Communication
- Calm under pressure
- Team management
- Microsoft Excel
- Microsoft Word
- Typing speed: 30 WPM
Disclaimer
I hereby declare that the information provided above is true to the best of my knowledge.
Languages
- English
- Hindi
- Gujarati
Personal Information
- Date of Birth: 09/04/99
- Nationality: Indian
- Marital Status: Single
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Gujarati
Proficient (C2)
C2
Timeline
Customer Coordinator
Viaante Business Solution Pvt. Ltd.
09.2022 - Current
High School Diploma -
Sardar Vallabhbhai Patel Vidyalaya
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