Jaspreet Singh
Specialist Legal Operations
Pune
Summary
Results-driven Legal Operations Specialist with expertise in optimizing legal department processes, enhancing compliance, and driving operational efficiency. Skilled in contract management, regulatory support, vendor coordination, and legal technology implementation, with a strong focus on aligning legal strategies with business objectives. Adept at streamlining workflows, managing risk, and leveraging data analytics to improve decision-making and cost efficiency. Recognized for cross-functional collaboration and the ability to bridge the gap between legal, business, and compliance teams to ensure seamless operations
Overview
10
10
years of professional experience
3
3
Languages
Work History
Specialist Legal Operations
Allstate India
09.2024 - Current
- Handled onshore, as well as offshore clients and business units.
- Acted as a bridge between legal, business units, finance, and compliance teams.
- Single-handedly managed critical projects and clients with zero negative feedback, monitored potential issues, and addressed them quickly and proactively before they became significant problems.
- Standardized and improved legal workflow.
- Created templates and checklists for recurring legal tasks.
- Trained the core team with technology and managed legal technical tools.
- Provided insights for leadership decision-making.
- Ensured adherence to internal policies and external regulations.
- Lead projects related to subrogation, discovery, legal bill review, etc.
- Improved client satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Provided ideas to streamline the process and make it less time-consuming.
Senior Legal Associate
Exoedge India Pvt. Ltd.
12.2023 - 08.2024
- Providing Protocol and tool training to the associates.
- Training to the new associates.
- Starting with FLR and then performing QC and normalization.
- Creating searches.
- Assigning batches.
- Assisting managers in making Reports.
- Query resolution.
- POD lead.
- Collaborated with cross-functional teams to achieve optimal results for clients in high-stakes transactions.
- Assisted in the successful resolution of complex litigation cases through diligent research and effective communication.
- Coordinated discovery efforts in large-scale litigation cases streamlining information exchange between parties.
Senior Legal Associate
Quislex Legal Services Pvt. Ltd.
08.2022 - 11.2023
- Providing alternative legal services.
- Litigation documents review.
- Making Privilege log.
- Creating search strings and culling terms.
- Part of Quality check and quality assurance team.
- Preparation of calibration log and question log.
- Handling small team and query resolution.
- Assisting team lead and manager in making production reports.
- Clearing conflict coding and making the production set consistent.
- Developing and Drafting process documentations.
- Responsible for overall performance and management of the team assigned.
- Responsible for 2-3 projects, concurrently.
- Actively work on skill development, engagement and retention of team members.
- Responsible for upskilling and training the team members.
- Conduct regular 1-on-1 connects with team members.
- Perform QC/QA checks for team members.
- Liaison with other teams/departments.
Legal Associate
Aeren IT Solutions Pvt. Ltd.
01.2021 - 07.2022
- Documents review and privilege review.
- Performing redaction and extraction.
- Handling data breach, cyber incident response, HIPPA and FERPA.
- Managing the confidentiality of litigation.
- Abstracting legal documents.
- Providing Quality Control (QC), Quality Assurance (QA)
- Providing Litigation Support Services for Global Pharmacy and banking corporation.
- Providing Litigation support services for Global Power Companies.
- Legal research and investigations for intra company affairs.
- Actively work on skill development, engagement and retention of team members.
- Responsible for upskilling and training the team members.
- Provide regular feedback for performance.
- Proactive communication with client, ensuring all client requirements are met and reports are submitted on time.
- Ensuring all the key metrices are met including productivity, utilization, quality score, attendance, adherence to timelines.
Legal Assistant
Hotel Bawa International
07.2019 - 01.2021
- Conducting legal analysis and researching legal matters.
- Providing legal advices.
- Drafting legal opinions, memorandum and briefing documents.
- Reviewing legal material.
- Formulating formalities regarding settlement of disputes.
Legal Assistant
Saathi Enterprises
08.2017 - 05.2019
- Conducting legal analysis and researching legal matters.
- Legal document review.
- Providing legal advices.
- Drafting legal opinions, memorandum and briefing documents.
- Reviewing legal material.
- Involved in drafting and redlining of NDAs, License Agreements, Master Services Agreements and various Amendments and Addendums.
- Performing Gap Analysis to determine gaps between client company's standard agreements and customer's agreements.
Associate-Intern
Punjab And Haryana High Court
07.2015 - 04.2017
- Developed strong relationships with clients through regular communication and excellent customer service.
- Maintained status reports for client projects.
- Conducted thorough market research for informed decision-making process in project development.
- Managed client expectations effectively, ensuring open lines of communication throughout the project life cycle.
- Exceeded performance expectations, earning recognition from supervisors for outstanding contributions to the team.
- Demonstrated adaptability by quickly acclimating to new software tools, technologies, and methodologies used within the organization.
- Analyzed problems and worked with teams to develop solutions.
Education
Master of Laws - Law
Kurukshetra University
Kurukshtra01.2018
Bachelor of Arts - Bachelor of Legislative Law - Law
Himachal Pradesh University
Shimla07.2012
Skills
- Critical thinking
- Drafting
- Analytical thinking
- Quality assurance
- Customer relations
- Workflow automation
- Troubleshooting techniques
- Vendor relations
- Decision-making
Personal Information
Date of Birth: 22, December 1993
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Timeline
Specialist Legal Operations
Allstate India
09.2024 - Current
Senior Legal Associate
Exoedge India Pvt. Ltd.
12.2023 - 08.2024
Senior Legal Associate
Quislex Legal Services Pvt. Ltd.
08.2022 - 11.2023
Legal Associate
Aeren IT Solutions Pvt. Ltd.
01.2021 - 07.2022
Legal Assistant
Hotel Bawa International
07.2019 - 01.2021
Legal Assistant
Saathi Enterprises
08.2017 - 05.2019
Associate-Intern
Punjab And Haryana High Court
07.2015 - 04.2017
Master of Laws - Law
Kurukshetra University
Bachelor of Arts - Bachelor of Legislative Law - Law
Himachal Pradesh University
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