Javed Khan

Key achievements and responsibilities.

• Collaborated with the sales team to streamline the driver onboarding process, reducing turnaround time by X%.
• Monitored daily sales performance metrics, and provided actionable insights to increase lease conversion rates.
• Created and maintained dashboards to track vehicle lease status, improving reporting accuracy and visibility for senior management.
• Coordinated with cross-functional teams (sales, support, fleet) to ensure smooth vehicle delivery and documentation.
• Implemented CRM tools (e.g., Bliss, HubSpot) to enhance lead tracking and sales pipeline management.
• Analysed sales data to identify trends, and provided recommendations that helped boost driver acquisition by X%.
• Trained new sales team members on internal tools, processes, and Moove's leasing model to reduce ramp-up time.
• Assisted in optimising territory-wise vehicle allocation to match supply with driver demand efficiently.

Key achievements and responsibilities.

• Conducted daily outbound and inbound calls to engage potential driver-partners, explain lease options, and drive conversions.
• Achieved a monthly target of [X number]%+ lease sign-ups through proactive cold calling, and relationship-building.
• Collaborated with the sales and onboarding teams to streamline vehicle delivery and documentation processes.
• Handled arrears collections by contacting drivers with overdue payments, negotiating settlements, and ensuring timely recoveries.
• Maintained and updated CRM records to ensure accurate tracking of leads, follow-ups, and payment statuses.
• Monitored and analysed sales performance data to identify trends, improve targeting, and enhance sales effectiveness.
• Coordinated with cross-functional teams (finance, operations, and customer support) to resolve driver issues and ensure a seamless leasing experience.
• Trained new team members on sales scripts, objection handling and collections strategies to improve team performance.
• Reduced default rates by implementing structured follow-up routines, and personalised engagement for drivers in arrears.

Key achievements and responsibilities.

• Conducted end-to-end recruitment processes, from sourcing candidates to final offer rollout, ensuring timely hiring for multiple roles.
• Managed and organised interview drives, coordinating between candidates and interview panels to streamline the hiring process.
• Screened résumés and conducted preliminary interviews to shortlist suitable candidates for client requirements and final rounds.
• Communicated job offers to selected candidates, and assisted in onboarding formalities to ensure a smooth joining experience.
• Collaborated with team leads and hiring managers to understand job requirements and define candidate selection criteria.
• Maintained candidate databases and daily recruitment trackers to ensure process transparency and timely follow-ups.
• Ensured a positive candidate experience by providing regular updates, and handling queries throughout the recruitment cycle.
• Achieved monthly hiring targets consistently by optimising sourcing channels like job portals, social media, and internal referrals.