Jaya Kansala

• Leading the UAT team for effective results and output to complete Functional testing in timelines
• Conducted root cause analysis on defects discovered during testing, enabling quick resolution and minimizing risk of future occurrences.
• Connecting with the Internal BA and Developer teams for quick closure of pending testing activities
• Streamlined testing processes for increased efficiency in identifying and resolving defects.
• Mentored junior test engineers, enhancing their skillsets and overall team performance.
• Optimized resource allocation without compromising on quality assurance efforts.
• Identified delivery risks for ongoing projects, developing strategies to avoid delays.
• Defined and tracked test results, defect counts and performance discrepancies.
• Sending Status report to the Management team and Client
• Worked on Function testing, Database Validation, creating testcases for Testing scope
• Worked on tools as JIRA, ALM for tracking Testing lifecyle of a project, Appian for EUC Management

Achievements:

• Cleared External Certification for Selenium from GAQM (Global Association for Quality Management)

• Worked as Senior Quality assurance analyst in CITI Account on Program & Project Management (Software Development Lifecycle)
• Effectively managed team for BAU activites by minute level tracking of tasks within timelines
• Conducting audit on different types of work efforts like initiative, Program and Projects with different methodologies like Waterfall, Agile, Iterative and Small which goes through SDLC phases (Software development lifecycle) followed by standard practices and make sure they are complaint as per companies policies.
• Connected with BA and Project Managers for any descrepancy in artifacts and providing solutions as per the Compliance requirements
• Got appreciations from Project Managers for quick reviews done and review turnaround time
• Analyzing and sending reminders to PM and BA before the Go live date and make sure that all the required artifacts are compliant, completed and approved by all the stakeholders prior moving from UAT to Production environment.
• Performing Root cause analysis for the non-compliant artifacts reported by Audit team and working on retracting the issues by providing the proofs and justification for the same and ensuring the PAI scores for Project Managers are high and green
• Ensure 0% defect and 100% quality assurance.
• Providing status reports to the PM (Project managers)
• Broadcasting the PMs about the issues found in the document.
• Handling the scope of Projects for the team and keeping the Scope document updated.
• Always attended the biweekly Audit team calls to ensure all the updates are noted and implemented in team
• Providing training on the same to the new joiners within the team and the PMs whenever needed.
• Familiar with tools like JIRA, ALM, PTS-W, RRP, Architecture tool for CSI Id checks

Achievements:

• Appreciation from Client for 100% PAI scores for few PMs scorecard
• Victory League December 2023
• Habit Flagbearer- Being Responsive June 2023
• Victory League May 2022
• Catalyst Award May 2020

• Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
• Created comprehensive test plans, test cases to support testing objectives.
• Tested, identified and troubleshot problems with networks.
• Mentored junior team members, sharing best practices in testing and tools usage.
• Established clear measurable goals and objectives for projects, prioritizing tasks for team members.
• Handled different releases with testing and gave successful signoffs within timelines
• For BAU activities (TC Preparation, TC Execution) followed Company standards