Sudarshan Mundhe

Project : Microsoft

Roles and Responsibilities

Windows OS level:

• Representing Microsoft for Windows OS issues with corporate Premier Enterprise level customers via remote sessions, telephone or written correspondence regarding finding solutions for technically complex problems identified in Microsoft products

• Managing integration of applications and services with network management tools

• Assessing the stability, security, and scalability of installed Windows systems

• Maintaining server architecture security and creating system backups

• Reviewing system error logs and user-reported errors

• Participating in case triage meetings to share knowledge with other engineers and develop efficient customer solutions

• Collaborating on cross-team and cross product technical issues by working with resources from other groups as needed to resolve customer issues

• Performing maintenance, backups and system upgrades including service packs, patches, hot fixes and resolved security configuration issues raised by clients

• Representing Microsoft and handle escalation cases for all the Cluster technologies which have reached a technical roadblock Ensuring that every team member has a role to play in achieving set goals and targets

Azure Administrator Roles:

• Deploy and manage virtual machines (Create and configure VMs for Windows and Linux).

• Manage VM’s backups.

• Configure and manage virtual networks.

• Experience in restoring the backup as per the request.

• Administration of various Azure Services by using Azure Power Shell.

• Worked on Azure Active directory, Adding Users and group

under Multifactor Authentications.  Password Reset.

• Understanding Azure Storage Explorer.

• Attaching new disk to VM’s.

• Resizing the VM.

• Monitoring the Health Status of the VM’s in Azure

• Creating and managing Availability Sets, Auto scaling, load balancer as per project requirement.

• Experienced managing and Deploying monthly patches (windows updates), both server and workstations using Azure (update management) and SCCM.

Project 1-

Domain : Core Banking

Duration : November 2021 to December 2022

Team Size : 10

Role : Software Tester (Manual)

Tools/Utilities : JIRA , Postman , Testrail tool

Roles and Responsibilities

1. Involved in Analyzing the Requirements and

2.Communicating with BA, for better understanding of the

requirements.

3.Involvement in creating of Test Cases

4.Review the test cases from lead and QA

5.Involvement in test plan.

6.Involved in smoke testing, functional testing, integration

testing, regression testing and system testing.

7.Involvement in test execution and defect reporting.

8.Raising defect by using JIRA tool

Project 2-

Domain : Insurance

Duration : December 2022 till date

Team Size : 10

Role : Software Tester (Manual)

Tools/Utilities : JIRA , Postman , Testrail tool

Role / Responsibilities :

1.Understand the Acceptance criteria written in

Confluence page

2.Prepare the test case from User story mentioned in

JIRA

3.Involved in Regression Suite Execution

4.Involved in Client communication's Sending the

Regular status to QA lead

5.Participate in Scrum meetings

6.Log the defect using defect management tool such

as JIRA

7.Performed end-to-end testing

• Sales, management of team on construction site, generating leads for sales.