Jeyaprakash Venugopalan
Associate PMO Generalist
Chennai
Summary
Dynamic PMO Lead at Tata Consultancy Services with a proven track record in stakeholder engagement and risk assessment. Successfully introduced Agile methodologies, enhancing project delivery and collaboration. Recognized for exceptional client engagement and quality assurance, driving significant improvements in project outcomes and client satisfaction.
Overview
17
17
years of professional experience
Work History
Associate PMO Generalist
Fujitsu Consulting
05.2022 - Current
- Delivered high-quality work consistently, exceeding performance objectives regularly.
- Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
PMO Lead
Tata Consultancy Services
07.2014 - 03.2022
- Presented analytical documentation to PMs, clients, translating complex studies into universally comprehensible language.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Collaborated with executive stakeholders to define organizational goals, aligning projects with strategic objectives effectively.
Quality Analyst
Tata Consultancy Services
09.2008 - 06.2014
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
Education
BBA - Business Administration And Management
AJ College
Sivakasi 04.2001 -
Skills
Budgeting and finance
MS office
Quality assurance
Team leadership & development
Stakeholder engagement
Business presentation
Team collaboration
Customer relationship management
Accomplishments
- Achieved Bronze Award in FUJITSU Consulting
- Achieved Six Sigma Green Belt Certification in TCS
- Certified DRONA Subject Matter Expert
- Gold Award certified by US Client
Timeline
Associate PMO Generalist
Fujitsu Consulting
05.2022 - Current
PMO Lead
Tata Consultancy Services
07.2014 - 03.2022
Quality Analyst
Tata Consultancy Services
09.2008 - 06.2014
BBA - Business Administration And Management
AJ College
04.2001 -
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