JIGAR DEDHIA
Client Servicing
Mumbai
Summary
Dynamic founder with a proven track record of scaling businesses to ₹50+ crore in revenue. Expertise in client retention, project coordination, and operational management ensures enhanced client experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Founder & Owner
Funky Town (Textile Business)
03.2021 - 12.2025
- Scaled the business to ₹50+ crore in revenue, managing complete P&L, and operations.
Restaurant Supervisor & Bar Manager
Accor Group of Hotels
08.2018 - 08.2019
- Managed guest queries, service delivery, and issue resolution in a fast-paced environment.
Sales & Client Servicing
Jasmi Impex (Textile Business)
05.2014 - 06.2016
- Built and maintained client relationships, contributing to consistent business growth
Client Servicing
Percept Ice
03.2013 - 05.2013
- Collaborated with cross-functional teams to streamline internal processes for improved efficiency in client servicing.
Education
BBA -
St Joseph High School
MumbaiBBA - Hospitality Management
Pacific International Hotel Management
New Zealand 04.2001 -
Bachelor of Arts - International Business Management
Brunel University
London 04.2001 -
Diploma - Textile Desigining
Sasmira
Mumbai 04.2001 -
Skills
Relationship Building
Client Retention
Project Coordination
Issue Resolution
Communication Strategy
Certification
National Institue of Mountaineering & Allied Sports - Certified Mountaineer
Timeline
National Institue of Mountaineering & Allied Sports - Certified Mountaineer
08-2023
Founder & Owner
Funky Town (Textile Business)
03.2021 - 12.2025
Restaurant Supervisor & Bar Manager
Accor Group of Hotels
08.2018 - 08.2019
Sales & Client Servicing
Jasmi Impex (Textile Business)
05.2014 - 06.2016
Client Servicing
Percept Ice
03.2013 - 05.2013
BBA - Hospitality Management
Pacific International Hotel Management
04.2001 -
Bachelor of Arts - International Business Management
Brunel University
04.2001 -
Diploma - Textile Desigining
Sasmira
04.2001 -
BBA -
St Joseph High School
Volunteer Work
- Sadhana Forest (Reforestation, water conservation & child education)
- Eat Neat Project (Aquaponic & hydroponic agriculture setup)
- Trupti Farms (Permaculture)
- Trek Leader & Team Leader in Himachal Pradesh & Maharashtra