JIGAR DEDHIA
Client Servicing
Mumbai
Summary
Dynamic founder with a proven track record of scaling businesses to ₹50+ crore in revenue. Expertise in client retention, project coordination, and operational management ensures enhanced client experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Founder & Owner
Funky Town (Textile Business)
2021.03 - 2025.12
- Scaled the business to ₹50+ crore in revenue, managing complete P&L, and operations.
Restaurant Supervisor & Bar Manager
Accor Group of Hotels
2018.08 - 2019.08
- Managed guest queries, service delivery, and issue resolution in a fast-paced environment.
Sales & Client Servicing
Jasmi Impex (Textile Business)
2014.05 - 2016.06
- Built and maintained client relationships, contributing to consistent business growth
Client Servicing
Percept Ice
2013.03 - 2013.05
- Collaborated with cross-functional teams to streamline internal processes for improved efficiency in client servicing.
Education
BBA -
St Joseph High School
MumbaiBBA - Hospitality Management
Pacific International Hotel Management
New Zealand 2001.04 -
Bachelor of Arts - International Business Management
Brunel University
London 2001.04 -
Diploma - Textile Desigining
Sasmira
Mumbai 2001.04 -
Skills
Relationship Building
Client Retention
Project Coordination
Issue Resolution
Communication Strategy
Certification
National Institue of Mountaineering & Allied Sports - Certified Mountaineer
Timeline
National Institue of Mountaineering & Allied Sports - Certified Mountaineer
2023-08
Founder & Owner
Funky Town (Textile Business)
2021.03 - 2025.12
Restaurant Supervisor & Bar Manager
Accor Group of Hotels
2018.08 - 2019.08
Sales & Client Servicing
Jasmi Impex (Textile Business)
2014.05 - 2016.06
Client Servicing
Percept Ice
2013.03 - 2013.05
BBA - Hospitality Management
Pacific International Hotel Management
2001.04 -
Bachelor of Arts - International Business Management
Brunel University
2001.04 -
Diploma - Textile Desigining
Sasmira
2001.04 -
BBA -
St Joseph High School
Volunteer Work
- Sadhana Forest (Reforestation, water conservation & child education)
- Eat Neat Project (Aquaponic & hydroponic agriculture setup)
- Trupti Farms (Permaculture)
- Trek Leader & Team Leader in Himachal Pradesh & Maharashtra