Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Specialist
Access Healthcare Services
2021.02 - Current
Understand the client requirements and specifications of the project.
Meet the productivity targets of clients within the stipulated time. Handle grievances and concerns raised by team members and facilitate appropriate resolution.
Ensure all team members are aligned to the common team goal.
Senior Associate
GBBS Healthcare Solutions
2018.10 - 2020.12
Understand the client requirements and specifications of the project.
Meet the productivity targets of clients within the stipulated time. Ensure that the deliverable to the client adhere to the quality standards.
Ensure follow up on pending, unpaid, no response claims and provide resolution at its best to get revenue.
Work according to correspondence received from insurance companies.
Education
High School Diploma -
Kamladevi College
Mumbai
03.2014
Skills
Performance Tracking
Employee Coaching
Understanding Customer Needs
Team Collaboration
Organizational Skills
Interpersonal Skills
Exceptional communication
Strong empathy
Certification
Certified CRCR, HFMA - 2023
Certified CSM®, Scrum Alliance - 2023
Timeline
Client Specialist
Access Healthcare Services
2021.02 - Current
Senior Associate
GBBS Healthcare Solutions
2018.10 - 2020.12
High School Diploma -
Kamladevi College
Certified CRCR, HFMA - 2023
Certified CSM®, Scrum Alliance - 2023
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