Jyoti Chauhan
Sales and Marketing
Mumbai
Summary
Dynamic and results-oriented professional with a proven track record in sales, marketing, and client relationship management handling customer touchpoints across Pre and Post-Sales. I seek opportunities to leverage expertise in driving growth and fostering client acquisitions within a dynamic organization.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
1
1
Certificate
Work History
Growth Strategist and New Client Acquisitions Associates
India Law Offices LLP
5 2023 - 7 2023
- Empanelment of International Embassies and Consulates for trading and legal inquiries with the firm
- Responsible for the New Client Acquisitions to get associated with the firm PAN India
- Empanelment of corporate general counsel with the firm for legal matters
- Resolving client queries concerning legal matters at the initial stage
- Attending CII(Confederation of Indian Industry) association conferences and B2B events for associations.
Territory Account Manager
SCC Online
02.2022 - 12.2022
- Key responsible for onboarding and implementation, customer training, renewal & upsell, and building brand loyalty through customer advocacy and feedback
- Exceeded quarterly sales targets through lead generation and effective account management
- Maintained detailed records of customer interactions and proactively addressed customer inquiries and concerns
- Drove customer satisfaction initiatives, collaborating with the team to meet and exceed set goals
- Successfully negotiated renewal subscriptions, utilizing various marketing channels to engage clients
- Utilized enterprise-wide data to tailor solutions to customer needs within the assigned territory.
Sales Team Lead
SCC Online
10.2018 - 01.2022
- Led sales initiatives in the western region, focusing on commercial, educational, government, and small & medium business accounts
- Cultivated strong customer relationships and collaborated with internal teams to address customer needs effectively
- Ensured high CRM adoption rates and data integrity, facilitating streamlined sales processes.
Senior Sales Executive
SCC Online
10.2015 - 09.2018
- Responsible for lead generation via cold calling, e-mails, and outbound/ inbound calls through reference while ensuring the close of any new, cross-sell, or upsell opportunity towards the end
- Meeting quarterly sales targets by analyzing the conversion of opportunity into order confirmation
- Obligate CRM adoption rate and CRM data integrity
- Synthesize customer feedback and work with internal teams to respond to customer needs.
Marketing Executive
Diamond World Magazine
08.2014 - 06.2015
- Responsible marketing through various offline and online campaigns
- Play a pivotal role in new product launches through Trade Shows, Social Media, and Crowdfunding platforms
- Support client liaising to meet client's need for information, support, assistance, reports, and training
- Leverage marketing events to generate leads for opportunity creation and management
- Leverage Ad Space selling through magazines, websites, banners, and newsletters to the diamond industry.
Assistant Product Executive
Reader's Digest UK (Vivat Direct Limited)
11.2010 - 09.2013
- Key member for executing MARKETING CAMPAIGN PLAN for offline data management, website, and e-data management
- Responsible for monitoring campaign performance, preparing MIS reports, curating information to ease the decision-making process, and calling to actions
- Work on the design and dimensions of seals, catalogs, brochures, flyers, and promotional packs
- Social Media Marketing: Implementation of social media activities on the Readers Digest India website www.readersdigest.co.in, Readers Digest India e-store www.myshoptpday.co.in enhance capabilities and provide Customers our bestseller products, offers, articles, and experience on the website.
Education
Executive Pragramme in Sales and Marketing management, Sales, Distribution, and Marketing Operations, General -
Indian Institute of Management, Calcutta
04.2018 - 05.2019
Master of Business Administration - MBA, Marketing - undefined
Pune University
04.2008 - 05.2010
Bachelor of Science - BS, Microbiology, General - undefined
University of Mumbai
undefined
Central Board of Secondary Education (CBSE)
Skills
New Business Development
email digital marketing
Interpersonal Skills
Effective Communication
Client acquisition
CRM proficiency
Revenue Generation
Lead prospecting
Customer Relationship Management
Inside Sales
Certification
Digital Marketing - Columbia Business School
Timeline
Territory Account Manager
SCC Online
02.2022 - 12.2022
Sales Team Lead
SCC Online
10.2018 - 01.2022
Executive Pragramme in Sales and Marketing management, Sales, Distribution, and Marketing Operations, General -
Indian Institute of Management, Calcutta
04.2018 - 05.2019
Senior Sales Executive
SCC Online
10.2015 - 09.2018
Marketing Executive
Diamond World Magazine
08.2014 - 06.2015
Assistant Product Executive
Reader's Digest UK (Vivat Direct Limited)
11.2010 - 09.2013
Master of Business Administration - MBA, Marketing - undefined
Pune University
04.2008 - 05.2010
Growth Strategist and New Client Acquisitions Associates
India Law Offices LLP
5 2023 - 7 2023
Bachelor of Science - BS, Microbiology, General - undefined
University of Mumbai
undefined
Central Board of Secondary Education (CBSE)
Awards
- Canvas Painting - All India Gold Medalist
- National Badminton Player
- Best Employee Sales Performer
Awards
- Canvas Painting - All India Gold Medalist
- National Badminton Player
- Best Employee Sales Performer