Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Kajal Singh

Mumbai

Summary

Experienced Accounts Receivable professional with 3.7 years of expertise in managing end-to-end accounts receivable operations, ensuring compliance with financial standards, and maintaining accurate financial records. Adept at account reconciliation, cash application, payment tracking, and driving the reduction of outstanding receivables. Skilled in handling customer disputes and inquiries, ensuring prompt resolution to maintain client satisfaction. Proficient in generating detailed financial reports and documentation to support analysis.

Extensive hands-on experience with ERP systems, including SAP, Open Accounts, Procon Protas, and Contsa, enabling efficient management of high-volume transactions and process optimization. Demonstrates strong organizational abilities, consistently meeting tight deadlines, prioritizing tasks, and thriving in fast-paced environments.

Transition Project Experience: Played a pivotal role as a Knowledge Transfer Specialist during a UK transition project, overseeing the seamless onboarding of processes to the organization. Contributed to the documentation, capture, and transfer of essential financial and operational knowledge, ensuring continuity and operational efficiency.

Overview

4
4
years of professional experience

Work History

Lead Associate F&A

WNS
12.2022 - Current
  • Part of Accounts Receivable Team and hence was responsible for all its major activities like invoicing, collections, cash application, books keeping, aged debt report preparation, inter-company netting, reconciliation, customer queries, closing activities
  • Raising invoices and credit notes as per the requirements
  • Preparation of Aged debt reports with the reports generated from the clients ERP system
  • Processed all transactions in a timely manner, completing using Open Accounts and Coach Manager (ERP system Used by the UK Client)
  • Managed 9 different entities with approx
  • 350 active accounts by timely invoice and statement submission, chasing for collection, resolving customer queries to meet the collection target
  • Interaction with different teams such as sales team, legal team, Onshore teams for smoothing functioning of the process
  • Aggregated the payments and remittance for the correct application of the cash coming in, accurate matching and posting of the payment in the ERP against the outstanding invoices
  • Also worked on the Inter company netting and offsets
  • Worked on the closings and reconciliations for the client during month ends
  • Assisted Management with different reports, supervised team for few activities

Knowledge Transfer Specialist - Transition Project

WNS
04.2024 - 04.2024
  • Spearheaded the knowledge transfer process during onboarding of a new project, ensuring seamless and uninterrupted operations
  • Collaborated with the onshore team in the UK at the client site to acquire comprehensive training and successfully transitioned the new process to the offshore team
  • Developed detailed process documentation, workflow diagrams, and Standard Operating Procedures (SOPs) to ensure clarity and consistency
  • Designed and executed training plans for the offshore team, effectively transferring knowledge and preparing the team for operational readiness
  • Trained and supervised a team of 3 members, ensuring their proficiency in the new process while maintaining high-quality standards
  • Recognized by the client and internal management for exemplary contributions to the successful transition and team development

Account Receivable Executive

Conneqt Business Solutions Limited
06.2021 - 12.2022
  • Handled portfolio of approx
  • 260 accounts from Europe region for client
  • Reviewed daily AR report and accordingly managing the accounts as per their status
  • Used SAP S4 HANA to accurately manage the accounts worth 2 Million USD
  • Completed process task on time and in efficient manner such as setting and achieving targets for collection, invoice submission, follow up with customers for payment, addressing the disputes raised by customer and raising dispute tickets in SAP for the same, correct allocation of the received payment, book keeping, reconciliation of statement of accounts
  • Daily update and addressing the work list in SAP S4 HANA
  • Created simple to moderately complex reports
  • Updated aging reports based on daily audits
  • Identified and resolved systematic and operational root causes of denials and outstanding AR
  • Kept track of payable accounts and released payments on time
  • Kept track of prepaid accounts their blocking unblocking and thrived to maintain account under limit
  • Maintained healthy relationship with customers

Education

LLB - Law

Shankar Rao Chavan Law College
PUNE
06-2025

Master of Arts - Political Science

Abeda Inamdar Senior College
PUNE
01.2021

Bachelor of Arts - English Literature And Political Science

University of Allahabad
Prayagraj, Uttarpradesh
01.2016

HSC - High School Graduate

SMT. GODWARI JR COLLEGE
PUNE
01.2013

SSC - Matric

Trinity High School
PUNE
01.2011

Skills

  • SAP Basic and S4 HANA
  • Procon Protas/Consta (ERP)
  • Open accounts (ERP)
  • Salesforce
  • Accounts Receivable
  • Microsoft Office
  • Microsoft Excel
  • PowerPoint Proficiency
  • Financial records and reporting
  • Flexible Problem Solving
  • Fast Learner
  • Ability to Work in a Team
  • Communication Skills
  • Client relationship management
  • Certified Trainer

Awards

  • Quick Learning: Recognized for rapidly acquiring new skills.
  • Efficient Queue Management: Consistently meets and exceeds performance targets.
  • Proactive Responsibility: Takes on tasks beyond assigned duties, showing versatility.
  • Awarded 'Ultimate Contributor': Recognized for exceptional performance during the Knowledge Transfer Project.
  • Commitment to Organizational Success: Demonstrates dedication and contributes to seamless transitions and process excellence.

Timeline

Knowledge Transfer Specialist - Transition Project

WNS
04.2024 - 04.2024

Lead Associate F&A

WNS
12.2022 - Current

Account Receivable Executive

Conneqt Business Solutions Limited
06.2021 - 12.2022

Bachelor of Arts - English Literature And Political Science

University of Allahabad

LLB - Law

Shankar Rao Chavan Law College

Master of Arts - Political Science

Abeda Inamdar Senior College

HSC - High School Graduate

SMT. GODWARI JR COLLEGE

SSC - Matric

Trinity High School
Kajal Singh