Kajal Singh

Key Responsibilities

• Lead Generation & Prospecting: Researching markets, making outbound calls to find new clients.
• Relationship Management: Building trust with new and existing clients, understanding their needs, and ensuring satisfaction.
• Sales & Negotiation: Developing proposals, negotiating terms and closing deals to meet sales targets.
• Reporting: Tracking sales metrics and reporting progress to management.
• Account Growth: Upselling or cross-selling new products to existing customers.

• Maintaining database of customer
• Arranged meetings for sales representatives to meet with potential customers.
• Preparation of quotations according to the Marketing team requirement.
• Keeping proper follow up of appointments.

• Handling a team by providing necessary guidelines, training, giving feedback etc. Thereby, by motivating to achieve the sales target.
• Coordinating with the technical support team and ensuring service level.
• To maintain all administrative work, which includes – Billing (Software Foxpro & AWBS online billing software), 100% attendance by swapping team members etc.
• Resolving first call for technical support for instance: Configuration of emails on email clients and resolving issue through remote access.
• Domain Name registration & re-registration through various registrars.
• Maintaining records for all Domain transfers with different registrar.
• Guiding customers & resellers with issue related to their websites.
• Hosting domain on windows server and Linux server on Plesk and C-Panel WHM.
• Meeting monthly Sales targets by sales force.
• Payment Follow up and sending monthly MIS report.
• Keeping proper follow up of appointments.
• Coordinate with management and sales executive.
• Preparation of quotations according to the sales team requirement.

• Maintaining database of customer.
• Preparing Quotations and Bills.
• Maintained records of accounts, contacts, and orders.