Kalawati Bhagat
Summary
Detail-oriented Compliance Manager offering 13 years of expertise in risk management, policy development and strategic planning. Advanced knowledge of regulatory compliance with proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.
Overview
13
13
years of professional experience
Work History
Compliance Manager
Amazon
Bengaluru, India
07.2021 - Current
- Managed compliance efforts, reporting and audits.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Streamlined compliance processes by implementing efficient monitoring systems and tools.
- Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.
- Monitored emerging trends in regulatory requirements, anticipating potential impacts on the organization''s operations.
- Supported the implementation of new regulations within the organization by developing strategic plans and action items for each department.
- Improved communication channels between departments by establishing regular meetings and reporting structures related to compliance matters.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Oversaw a team of compliance professionals, providing guidance, mentorship, and support to ensure their continued growth and development.
- Designed effective risk assessment strategies that helped identify areas where additional attention was needed to maintain full regulatory compliance.
- Provided expert advice to senior management on potential risks, legal implications, and recommended solutions for complex compliance issues.
Manager of Operations
Loylogic Technologies India Private Ltd
Pune, India
08.2017 - 04.2021
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Developed systems and procedures to improve operational quality and team efficiency.
Process Expert
Maersk Global Service Centre
Pune
04.2014 - 08.2017
- Trained team members on new processes to ensure seamless adoption and maintain operational excellence.
- Maintained strong relationships with internal customers ensuring their needs were met effectively balancing competing priorities and resource constraints.
- Optimized operations, analyzed bottlenecks, and identified areas for improvement.
- Analyzed complex data sets related to process performance providing valuable insights into trends, patterns, or anomalies requiring further investigation or action.
Senior Process Associate
WNS Global Services
Pune, India
10.2011 - 07.2013
- Met month-end reporting objectives and deadlines.
- Maintained accurate documentation of processes, facilitating easy reference for internal audits and knowledge transfer.
- Trained junior associates in various process-related tasks, ensuring consistent quality across the team.
Education
Bachelor of Science - Information Technology
University of Mumbai
Mumbai, India03.2013
Skills
- Compliance Monitoring
- Training development
- Internal Audits
- Process Development
- Document reviews
- Project Management
- SOP Writing
- Risk Analysis
- Documentation Review
- Analytical Thinking
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
Timeline
Compliance Manager
Amazon
07.2021 - Current
Manager of Operations
Loylogic Technologies India Private Ltd
08.2017 - 04.2021
Process Expert
Maersk Global Service Centre
04.2014 - 08.2017
Senior Process Associate
WNS Global Services
10.2011 - 07.2013
Bachelor of Science - Information Technology
University of Mumbai
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