Kamini Walunj
L3 Support Engineer
Pune
Summary
To obtain a challenging position where I can effectively contribute the skills, utilize my strength and give best results. Being a person with determination and dedication nature I will try my best for the betterment of organisation.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
L3 Support Engineer
Spektra Systems
08.2021 - Current
- Providing support as L3 support engineer to multiple clients conducting live workshops or testing out labs by breaking down and evaluating issues based on user problems, systems problem or content problem and solving them within SLA time.
- Testing labs for deep understanding and giving quick as well as permanent resolution.
- Performing manual steps if required to complete the environment setup.
- Making lab experience user friendly by updating lab guide, KBYG documents and screenshots.
Senior Advisor, Technical Support
Concentrix
11.2019 - 08.2021
- Provided Tier 1 IT support to multiple clients on different technologies to resolve issues.
Certified Internet Consultant
Just Dial Ltd
08.2018 - 01.2019
Marketing Executive
Metaforge Engineering (I) Pvt Ltd
08.2018 - 01.2019
Education
BE - Computer Engineering
Maharashtra Institute Of Technology
Kothrud Pune 07.2015 - 2018.05
Diploma -
S.M.E.S. Polytechnic Diploma: Computer Engineering
Nashik 04.2001 - 2015.05
SSC -
C.D.O.MERI Highschool
Nashik 03.2002 - 2012.05
Skills
- C
CPP
JAVA
Windows Update
Windows Activation
Sysprep
Bitlocker
Windows Deployment Services
Microsoft Deployment Toolkit
Remote Desktop Services
Azure Virtual Desktop
FSLogix
Printing
Task Scheduler
Knowledge on Azure
GitHub, PowerBi, Azure DevOps
Certification
AZ-900 Microsoft Azure Fundamentals
Project
Diploma Project:
Title: Virtual Classroom.
Technology: .Net, Visual Basics.
Description: The project was developed to provide easily access to books available in library as well as they can watch videos of lectures, download question papers, etc.
Degree Project:
Title: Twitter Spammer Detection
Technology: Java, Swing.
Description: The project was developed to detect spam tweets based on certain criteria and it can also detect whether the user is legitimate or not. It also has facility to block the spam user and generate the pdf of details of spam users.
Achievements
Stood first in academics of Diploma in Computer Engineering.
Workshops
Workshop on Linux.
Workshop on Machine Learning.
Extracurricular Activities
Participated in Blind Coding Competition.
Participated in Djiksaw Puzzle Competition.
Published a paper in IRJET.
Volunteer at culture event.
Organizer at technical event.
Personal Profile
Date of Birth: 03/07/1997
Marital Status: Single
Nationality: Indian
Languages Known: English, Hindi, Marathi, German(Beginner)
Hobbies: Reading, Drawing
Timeline
PL - 300 Power BI Data Analyst Associate
06-2023
AZ-140 Configuring and Operating Microsoft Azure Virtual Desktop
01-2023
AZ-140 Microsoft Azure Administrator
01-2023
AZ-900 Microsoft Azure Fundamentals
06-2022
L3 Support Engineer
Spektra Systems
08.2021 - Current
Senior Advisor, Technical Support
Concentrix
11.2019 - 08.2021
Certified Internet Consultant
Just Dial Ltd
08.2018 - 01.2019
Marketing Executive
Metaforge Engineering (I) Pvt Ltd
08.2018 - 01.2019
BE - Computer Engineering
Maharashtra Institute Of Technology
07.2015 - 2018.05
SSC -
C.D.O.MERI Highschool
03.2002 - 2012.05
Diploma -
S.M.E.S. Polytechnic Diploma: Computer Engineering
04.2001 - 2015.05
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