Kapil Jaju
Cloud Enablement & Learning Manager
Pune
Summary
Dynamic, results-driven professional with a proven track record in designing and executing innovative learning strategies that enhance educational outcomes. Expertise in project management enables the delivery of comprehensive training programs tailored to diverse audiences. A solid foundation in curriculum development, combined with effective team leadership, ensures successful implementation of impactful learning initiatives. Committed to fostering an engaging and supportive learning environment that drives continuous improvement and achievement.
Overview
22
22
years of professional experience
6
6
Certifications
Work History
Cloud Enablement Manager - GCP ILT & Enablement
HSBC Software Development India Pvt. Ltd.
Pune
01.2025 - Current
- Multi-Cloud & GCP Campaign Leadership: Scaled global cloud literacy by spearheading large-scale campaigns, including 'Cloud Hero' gamification, Instructor-Led sessions, and Cloud Talks across various providers and GCP-specific products.
- Product Ownership & Knowledge Management: Architected and maintained the foundational Cloud Confluence space, SharePoint sites, and structured learning paths; curated the end-to-end Google Learning Curriculum to centralize resources for thousands of engineers.
- Customer Journey Collaboration: Collaborate across teams in the creation and refinement of Customer Journeys, specifically designed to enhance the adoption of GCP products and expand the reach of the internal cloud community.
- Strategic Stakeholder Liaison: Act as the primary point of contact for Google and internal leadership to align learning objectives with business needs, managing complex relationships with global stakeholders and vendor partners.
- End-to-End Learning Delivery & Metrics: Oversee full-cycle logistics, promotion, and administration of GCP Skills platforms; perform deep-dive metric analysis to drive high participation and internal certification rates.
Associate Project Manager - Technology Academy
HSBC Software Development India Pvt. Ltd.
Pune
01.2019 - 01.2025
- Global Graduate Program Management: Orchestrated meticulous end-to-end technology training for 1,500+ Global Graduates through proficient vendor management and risk-averse program execution.
- Large-Scale Operations: Efficiently executed diverse learning programs for 25,000+ colleagues globally, acting as a trusted learning consultant to business teams to deliver optimal organizational outcomes.
- Risk & Governance: Adept professional on various Third-Party Risk (TPRA) and governance activities; maintained assiduous oversight of External Certification policies and reimbursements for 1,000+ colleagues annually.
- Platform & Culture Leadership: Managed multiple self-learning platforms globally and persevered by weekly learning campaigns to foster a continuous improvement culture.
- Vendor Management & Technical Enablement: Managed strategic vendor partnerships to execute business-critical Instruction-Led Trainings (ILTs) throughout the year successfully enabling hundreds of colleagues to meet their specific technology demands.
Assistant Manager
INFOSYS BPM PVT LTD
Pune
01.2014 - 01.2019
- L&D Leadership: Delivered effective onboarding, product, and soft skills training for 1,000+ employees.
- Transition & Talent Management: Skillfully executed transition activities for 200+ employees from onshore queues and managed talent up-skilling and engagement plans.
- Operational Excellence: Led Process Progression Model and independent Knowledge Management to ensure no operational impact on resources.
Strategic Partner
THOUGHTS ACADEMY
Pune
01.2013 - 01.2014
- Competitive Preparation: Collaborated with institutes to manage preparations for 1,500+ students for competitive exams.
Trainer
CONVERGYS INDIA SERVICES Pvt. Ltd. and 3 GLOBAL SERVICES Pvt. Ltd.
Pune
01.2007 - 01.2013
Customer Relationship Advisor
Ntrance Customer Svc. Ltd. and Wipro BPO
Pune
01.2004 - 01.2007
- Established L&D Process: Developed core expertise in Knowledge Management and technical training delivery, supporting global service operations.
Education
Bachelors - Commerce
Symbiosis College of Arts & Commerce
India01-2006
Skills
- Cloud Product Management & Enablement
- Strategic Cloud Campaigns
- Program Management
- Operations Management & Decision-making
- Stakeholder & Vendor Management
- Risk & Governance
- Learning & Strategic Planning
Certification
PMP Exam Prep
Accomplishments
- STAR Performer for the Quarter
- SPOT Awards - Process Improvement
- Client Appreciation certificates - Newly Transitioned work
- Best Mentor Award
- KM Champ Award - Most Best practices shared and implemented
Timeline
Cloud Enablement Manager - GCP ILT & Enablement
HSBC Software Development India Pvt. Ltd.
01.2025 - Current
Associate Project Manager - Technology Academy
HSBC Software Development India Pvt. Ltd.
01.2019 - 01.2025
Assistant Manager
INFOSYS BPM PVT LTD
01.2014 - 01.2019
Strategic Partner
THOUGHTS ACADEMY
01.2013 - 01.2014
Trainer
CONVERGYS INDIA SERVICES Pvt. Ltd. and 3 GLOBAL SERVICES Pvt. Ltd.
01.2007 - 01.2013
Customer Relationship Advisor
Ntrance Customer Svc. Ltd. and Wipro BPO
01.2004 - 01.2007
Bachelors - Commerce
Symbiosis College of Arts & Commerce