Karan Moses
Mumbai
Summary
Dedicated and results-oriented Team Lead with 7 years of experience in building and maintaining client relationships in diverse industries. Proven track record of exceeding sales targets and fostering long-term partnerships. Skilled in identifying client needs, developing strategic plans, and delivering exceptional customer service. Proficient in CRM software and adept at managing multiple accounts simultaneously. Strong communication, negotiation, and problem-solving abilities. Committed to driving revenue growth and achieving client satisfaction.
Overview
10
10
years of professional experience
Work History
Team Lead
Bundl Technologies Pvt Ltd (Swiggy)
Mumbai
2022.03 - Current
- On boarded restaurants onto our pay module to significantly increase the city’s recurring GMV (Gross Merchandise/Monthly Value) and enhance the city’s top – line revenue through commissions
- Managed a portfolio of 2,95,67,854 and on boarded city’s key accounts like Sai palace group, Landmark Group, Farmhouse Group etc
- Additionally, focused on the revenue Ad Sales module, utilizing cost – per click, banners and collection campaigns to drive city’s bottom revenue growth which helped grow city’s performance by 2%
- Notably, within a span of 9 months, on boarded over 180+ restaurants
- Over the course of two years, consistently surpassed expectations, achieving a remarkable 135% target in the first year and 128% in the second year.
- Mentored 6 to 8 new joiners across various teams within the city by providing training, conducting product pitches, facilitating mock sessions and offering constructive feedback.
Area Sales Manager
Koel Colours Pvt Ltd
Mumbai
2019.01 - 2022.12
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals
- Responsible for business growth and sales in areas like Maharashtra, Gujarat and Madhya Pradesh (Western India) with over 500+ clients Increased Revenue by 37% and sales by 20% in year 2020-2021
- Coordinated and conducted well-organized product presentations and demonstrations to potential customers which helped increase the companies reach by 10%
- Within a span of 9 months generated a revenue of 1cr 75 lakhs during covid.
Pension Admin
Jardine Llyod Thompson
Mumbai
2016.08 - 2018.08
- Delivered targeted advice on issues such as applicable employment regulations, compensation strategies and internal systems
- Recommend successful approaches to help resolve complaints with Pensions and classifications
- Managed to make over 20 to 25 letters everyday and issued pension payout to employees
- Awarded as Impactful employee for Team Now Pensions.
Assistant Manager
Kotak Mahindra Bank
Mumbai
2014.10 - 2016.04
- Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies
- Increased sales by driving operational efficiencies and building excellent customer rapport and Awarded Best sales person for year 2015-2016
- Also was responsible for generating revenue for the company by selling products like Term Deposits, savings A/c etc achieving over 140% of my targets.
- Mentored the entire sales team and created a sales pitch to cross sell products like NPS, PMJJY.
Education
MBA - Marketing -
Atharva Institute Of Management Studies
06.2024
Masters Of Commerce - Business Management -
Durgadevi Saraf College
05.2016
Skills
- Sales Management
- Leadership
- Time Management
- Client Service
- Team Management
- Business Development
- Critical Thinking
- Ms Office / Google Suite
- CRM - Salesforce / Power Bi
- Strategic sales and Partnerships
Accomplishments
- Awarded Made a Difference for exceptional performance at Swiggy.
Timeline
Team Lead
Bundl Technologies Pvt Ltd (Swiggy)
2022.03 - Current
Area Sales Manager
Koel Colours Pvt Ltd
2019.01 - 2022.12
Pension Admin
Jardine Llyod Thompson
2016.08 - 2018.08
Assistant Manager
Kotak Mahindra Bank
2014.10 - 2016.04
MBA - Marketing -
Atharva Institute Of Management Studies
Masters Of Commerce - Business Management -
Durgadevi Saraf College
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