Karan Shetty
Thane
Summary
Skilled in inventory control, accurate record entries, client issue resolution, and multi-tasking under pressure. Adept at turning complex customer problems into seamless service experiences.
Overview
1
1
Language
3
3
years of professional experience
Work History
Retail banking customer service
Concentrix
08.2025 - 02.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed over 110 customer calls per day
Assistant Restaurant Manager
The Capital
04.2023 - 09.2025
- Supervised daily operations to ensure optimal service quality and guest satisfaction.
- Trained and mentored new staff on service standards and operational procedures.
- Implemented inventory management practices to minimize waste and control costs.
- Increased sales by 10%
Education
Bachelor in Commerce - Commerce
NL Dalmia College
Mumbai, India 04.2001 -
Bachelor of Commerce - Commerce
LR Tiwari College of Arts Commerce And Science
Mumbai, India 04.2001 -
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Calm under pressure
- Active listening
Timeline
Retail banking customer service
Concentrix
08.2025 - 02.2026
Assistant Restaurant Manager
The Capital
04.2023 - 09.2025
Bachelor in Commerce - Commerce
NL Dalmia College
04.2001 -
Bachelor of Commerce - Commerce
LR Tiwari College of Arts Commerce And Science
04.2001 -