Having 3 years of experience in couple of projects in different industries across the globe. Maintained high levels of client satisfaction by providing exceptional support throughout each project's lifecycle.
- Established strong working relationships with key stakeholders by consistently delivering reliable guidance on all aspects related to their use of SAP SD applications.
- Streamlined order processing by implementing efficient SAP SD solutions.
- Identified areas for improvement in business processes, developing tailored SAP SD solutions accordingly.
PROJECT#1
Client : United Phosphorous Limited, Europe (UPL)
Duration : Jan 2024 – Till date
Type of Project: Migration, Hyper care & Support
Designation : SAP SD Lead Consultant
Roles & Responsibilities :
- Performed detailed analysis of complex business process requirements and provide appropriate system solutions, identify, interpret, validate, and document customer requirements.
- Mapped client business requirements, processes, and objectives, develop necessary product modifications to satisfy client needs.
- Designed, customized, configured and tested multiple layouts.
- Provided hyper care support after go-live, Prepared configuration and testing documents & given End user trainings and support.
- Involved in mapping configuration related to SD basic functions.
- Resolving issues across various sales process such as Domestic sales, Export sales, Consignment sales, Intra & Inter STO & Return sales.
- Involved in Migration activities such as customization, documentation & end user training, unit testing, integration testing etc.
- Implemented Condition Contract Management for all EU company codes.
- Worked on user exits, routines & BAdIs to meet the client’s requirements.
- Worked on change requests as per the business requirement
- Worked on multiple new requirements from business users (Requirement gathering to Go-Live stage)
PROJECT#2
Client : Accenture (HPCL)
Duration : Feb 2023 – Jan 2024
Type of Project : Implementation, Hyper care & Support
Designation : SAP SD Consultant
Roles & Responsibilities :
- Being a part of project team and implementing new functionalities to value add to business.
- Involved in the stages of implementation (Requirement gathering, AS IS & TO BE documentation, Business Blueprint, Gap analysis, Final preparation, cut over activities, Go- Live)
- Pricing Procedure Determination and maintenance of SD basic functions.
- Active member in post Go-live support activities, Coordinated with development team and end user to resolve issues effectively
- Conducted client training sessions on Aarohan shipping processes, Customer master, All retail fuel sales reports.
- Support ongoing issues and analyze the business process to offer suitable solution to the client.
- Interactions with cross Functional consultants & responsible for resolving the cases.
- Monitored daily jobs and fixing any issues related to functional.
- Analyzing complex SAP functional issues and preparing solutions for permanent fix.
- Involved in preparation of Functional Specifications, review of Routines & User Exits, Preparing Training Material, and Documentation.
- · Configured new Loading points, Shipping points and Route Determination based on changing business requirements.
PROJECT#3
Client : Gujrat Insecticides Ltd.
Duration : Oct 2022 – Feb 2023
Type of Project : Support
Designation : SAP SD Consultant
Roles & Responsibilities :
- Design, customize, configure and testing of SD processes.
- Handling tickets on day-to-day basis.
- Responsible for handling incidents from SD and FI side which includes issues related to O2C as well as TDS and TCS related issues.
- Making FS document for customized requirement of client.
- Preparing end user manuals.
- Worked on sales processes as Domestic, Return, Credit & Debit notes, Export, Deemed Export, STO & Sample sales.
- Working on small enhancements and incidental tickets.
- Configured SD organizational structure for sales organizations, distribution channels and divisions process.
- Configured shipping relevant functions for shipping & storage location determination, creating deliveries, picking, packing processing & goods issue (PGI).
PROJECT#4
Client : Gharda Chemicals Ltd.
Duration : May 2022 – Feb 2023
Type of Project : Rollout, Support & Implementation (EXIM & DMS)
Designation : SAP SD Consultant
Roles & Responsibilities :
- Design, customize, configure and testing of SD processes.
- Handling tickets on day-to-day basis.
- Discussing and understanding the requirements raised by business users.
- Responsible for handling incidents from SD and FI side which includes issues related to O2C as well as TDS and TCS related issues.
- Making FS document for customized requirement of client.
- DMS (Document Management System) Implementation. Responsible for testing & authorization matrix.
- EXIM (Export & Import compliance documentation) Project implementation. Redesigned the text structure at Sales order & delivery level with their text objects.
- Involved in 2 Plant rollouts (end to end).
- Working on small enhancements and L1 & L2 tickets.
- Configured SD organizational structure for sales organizations, distribution channels and divisions process.