KAVITA S. DESHMUKH
Lily D wing 205, Yashwant Nagar, Opp Ameya Classic,Virar West, Palghar
Summary
To be a part of your esteemed organization, which believes in the best. To utilize my educational qualification together with experience, which will offer a higher level of challenge, responsibility and an opportunity for a continuous career growth.
Overview
2015
2015
years of professional experience
Work History
Quality Controller
TRIUMPH INTERNATIONAL
- Checking all export fine Jewellery, tracking the orders details
- Worked for 3 years
Customer Care Executive
WIPRO SPECTRAMIND
- Dealing with American Express Credit Cards
- Worked for 1.5 years
Medical Screening Advisor
GOLDSHIELD SERVICES Pvt. Ltd.
- Handling customers’ queries and selling Travel Insurance Policies to U.K Residents.
- Worked for 1 year
Customer Service Advisor
Tech Mahindra Business Services
08.2010 - 10.2014
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Implemented strategies to reduce average handling time without compromising on service quality.
Education
H.S.C. -
03.2002
S.S.C. -
02.2000
Skills
- Computer applications
- DOS
- WINDOWS 95
- WINDOWS 98
- WINDOWS XP
- M/S OFFICE
Accomplishments
- Recognized and sent to U.K. for training by Goldshield Services Pvt. Ltd.
- Nominated and recognized for the Employee of the Quarter Award by Goldshield Services Pvt. Ltd.
Languages
English
Hindi
Gujarati
Marathi
Bengali
Additional Qualifications
Well versed in Computer applications DOS, WINDOWS 95, 98, XP. M/S OFFICE.
Hobbies and Interests
- Listening music
- Dancing
- Traveling
Disclaimer
The above information is true and correct as per my knowledge.
Timeline
Customer Service Advisor
Tech Mahindra Business Services
08.2010 - 10.2014
S.S.C. -
Quality Controller
TRIUMPH INTERNATIONAL
Customer Care Executive
WIPRO SPECTRAMIND
Medical Screening Advisor
GOLDSHIELD SERVICES Pvt. Ltd.
H.S.C. -
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