Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ketan Joshi

Sr Manager Global Services
Pune

Summary

Dynamic Sr. Manager at Netscout Systems Inc, adept in strategic planning and operations management. Proven track record in enhancing team productivity and fostering client relationships, leading to sustained business growth. Expert in resource allocation and project planning, consistently exceeding performance targets while mentoring talent for organizational success.

Overview

22
22
years of professional experience
3
3
Languages

Work History

Sr Manager Global Services

Netscout Systems Inc
11.2006 - Current
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed operational standards, policies and procedures.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.

Senior Network Engineer

Tata Teleservices Maharashtra Ltd
03.2006 - 11.2006

· Designing IP addressing schemes for the entire ECI network in ROM (Rest of Maharashtra).

· Carrying out DCN activities like Ring splitting, changing the IP address of nodes in the ring, insertion of a new node, converting a node into a gateway of a particular subnet, etc. in ROM (Rest of Maharashtra).

· Adding static Routes in the NMS and individual nodes. Designing different IP address scheme for the nodes managed on Ethernet ( Back to Back nodes connected by Ethernet cable ).

· Handling vendors (ECI, Tejas, etc) for getting the physical installation of the multiplexer, raising material requests according to the client’s requirement, etc. in Pune.

· Remote NMS support for node installation, node insertion, providing the required bandwidth to the customer, etc. in ROM (Rest of Maharashtra).

Senior Network Engineer

Dishnet Wireless
11.2004 - 03.2006
  • Handling a team of four engineers in installing wireless lease lines. The devises used in the process are WiLan ( RF ) and Aperto ( Wimax ).
  • I was involved in setting up and maintaining the NOC in the Dishnet Wireless Pune office.
  • Handled a team for WiFi deployment. This included designing and implementation of WiFi in Hotels, Outlets, Malls, etc. Handled System Integrators for the WiFi deployment.
  • I was involved in a MAN project for VSNL. The technology used was CWDM (Course Wavelength Division Multiplexing) using ADVA’s FSP 2000.

Network /Computer Hardware Engineer

Symbiosis Institute of Telecom Management
07.2003 - 11.2004
  • Computer Hardware & Software Installation’s, maintenance & troubleshooting of 70 Computer’s connected in a Local Area Network. The job required
  • Installation of network devices like Hubs and Switches. Also Printer’s, LCD’s, and OHP’s.
  • Taking regular backups and ensuring maximum up time of all the machines.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

SDM College Of Engineering And Technology, Karnataka
Dharwad, India
04.2001 -

Skills

Strategic planning

Talent development

Operations management

Resource allocation

Cross-functional team coordination

Organizational improvement

Corporate communications

Customer service

Project planning

Work Planning and Prioritization

Decision-making

Timeline

Sr Manager Global Services

Netscout Systems Inc
11.2006 - Current

Senior Network Engineer

Tata Teleservices Maharashtra Ltd
03.2006 - 11.2006

Senior Network Engineer

Dishnet Wireless
11.2004 - 03.2006

Network /Computer Hardware Engineer

Symbiosis Institute of Telecom Management
07.2003 - 11.2004

Bachelor of Science - Electrical, Electronics And Communications Engineering

SDM College Of Engineering And Technology, Karnataka
04.2001 -
Ketan JoshiSr Manager Global Services