Ketki Kanitkar
Hospitality
Pune
Summary
Dynamic Hospitality Professional equipped with strong problem-solving abilities and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Assistant Professor
Bharati Vidyapeeth Deemed University
Pune
07.2016 - Current
- Mentored students and communicated internship and employment opportunities.
- Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.
- Maintained an up-to-date knowledge of the subject matter by attending workshops in the field of hospitality.
- Built strong rapport with students through class discussions and academic advisement.
- Contributed to campus activities to promote positive university image.
- Strengthened relationships with colleagues by participating in collaborative projects and research endeavors.
Assistant Sales Manager
Novotel
Pune
10.2013 - 07.2016
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
Sales Coordinator
Taj Hotel
Pune
02.2012 - 06.2012
- Maintained accurate records of all sales activities, including contracts and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Education
Ph.D. - Management
Bharati Vidyapeeth Deemed To Be University
Pune 04.2001 -
Master of Science - Tourism And Travel Management
Indira Gandhi National Open University
Pune, India 04.2001 -
Master of Science - Hospitality Management
Manchester Metropolitan University
Manchester UK 04.2001 -
Bachelor of Science - Hospitality Management
Bharati Vidyapeeth Deemed To Be University
Pune 04.2001 -
Skills
Soft Skills
Strong Communication
Team management
Travel Management
Timeline
Assistant Professor
Bharati Vidyapeeth Deemed University
07.2016 - Current
Assistant Sales Manager
Novotel
10.2013 - 07.2016
Sales Coordinator
Taj Hotel
02.2012 - 06.2012
Ph.D. - Management
Bharati Vidyapeeth Deemed To Be University
04.2001 -
Master of Science - Tourism And Travel Management
Indira Gandhi National Open University
04.2001 -
Master of Science - Hospitality Management
Manchester Metropolitan University
04.2001 -
Bachelor of Science - Hospitality Management
Bharati Vidyapeeth Deemed To Be University
04.2001 -