KHALID SHAIKH

Submission Automation : Its a a solution developed by Birlasoft Insurance Providers & Banks to Significantly reduce redundant and repetitive manual tasks through automated extraction of data from submitted documents for the Commercial Auto line of business. The tool extracts the information of documents through using Microsoft Azure form recognizer, creates and share XML of the submission with Middleware that will be further submitted to the PolicyCenter (PC)

Tools Used: MS Project, Jira, Microsoft Azure

Team Size: 10

Key Responsibilities:

• Create Project Plan and Sprint Plan
• Responsible for tracking project delivery as per the Scope
• Conduct Scrum Ceremonies like Daily Stand up, Sprint Planning, Sprint Demo
• Tracking day to day activity of the team members to achieve project goals
• Providing various reports to client and to internal Stakeholders
• Understanding Business Requirements and creating User Story
• Creating various project documents
• Interaction with Client Business team for status updates and managing expectations.
• Providing Sprint Demo to the client business team
• Maintaining Risk Register

Managed multiple Projects for Clients with different integrations/customization across US/Europe/UK/India/China using agile methodologies and delivering quality apps/software/solutions as per defined scope and cost with good customer experience.

Project Description: The projects handled involves developing & delivery of Native iOS, Android, Windows 8 Applications developing cloud based applications for various client using Agile (Scrum) and Waterfall methodology. The implementation also involves integrating applications with client systems.

Key Responsibilities.

• Project Initiation – Understanding requirements, project scope, setting up project, project kickoff, project timeline, WBS and Risk Register.
• Project Execution – Resource planning, status reporting, task planning, clarifying doubts, customer interactions, motivating team to perform, risk identification and mitigation
• Project Control – Monitoring, deviations in plans and scope.
• Project Closure – Identifying best practices, documenting.
• Client interactions - Managing expectation, negotiations & Project updates and maintaining good customer relationship.
• Reporting to Internal & external stake holder with Project Health Status..
• Managing Cross functional teams skilled in different technologies(Java, HTML5, Angular, iOS, Android, Xamarin) at different stages of project execution.
• Handling, Assigning tasks and managing day to day activity of cross functional team working on the project with average team size of 15 to 20 resources.
• Perform Scrum Ceremonies like Daily Scrum, Sprint Planning, Sprint Review and Retrospectives.
• Creating & Maintaining all project related documentations like Project Charter, Project Status, Risk Register etc.

Key Achievements

• Successfully implemented WCAG 2.0 compliant HTML5 Application
• Successfully implemented over 20-25 projects using agile & waterfall methodology by handling cross functional teams and resources.
• Successfully handled over 30 maintenance projects.
• Received Appreciation from Clients & Internal Stakeholders for timely deliverable & successful implementation.

• Helping Client/Customers for Three (Telecom Provider) in UK.
• Managing Client/Customer via call/email/chats for issues encountered with Three Services.
• Identifying cause of the Issue to provide resolution on call.
• Ensuring Quality in Communication & Resolutions.