Khushali Punater
Account Director
Mumbai
Summary
I am a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
I bring comprehensive knowledge of content marketing, media, digital advertising, business development and operations.
In my eight years of experience, I have successfully worked with reputed clients like Tata Motors Ltd. (Passenger Vehicles and Commercial Vehicles Unit), CEAT Tyres, Bajaj Auto Ltd., Lenovo India, Danone India, RBL Bank, PSA Motors, Star Sports, Welspun Group, Kinetic Worldwide, Godrej Properties Pvt. Ltd., Allied Blenders and Distillers and many more with multiple network agencies in Mumbai.
My key expertise lies in using independent decision-making, sound judgment to positively impact company's success, strategic planning for accounts and business development.
Overview
14
14
years of professional experience
4034
4034
years of post-secondary education
3
3
Languages
Work History
Account Director
The Minimalist
12.2024 - Current
- Built strong rapport with clients through regular check-ins, status updates, and proactive problem-solving approaches.
- Handling a portfolio of clients and handling a team of 12 members
- Delivered measurable success by consistently meeting or exceeding client expectations, solidifying reputation as a reliable account partner.
- Led successful marketing campaigns for diverse industries, driving brand awareness and customer engagement.
- Expanded revenue streams with the development of strategic partnerships and cross-functional collaborations.
- Evaluated campaign performance against KPIs, making timely adjustments to optimize results and ROI for clients.
Group Head
WAVEMAKER BY WPP
12.2022 - 12.2024
- Taking ownership of key businesses and finding avenues to grow existing business
- Establishing strong relationships with clients, ensuring their needs are met and promoting long-term partnerships.
- Liaising with the partners and clients to progress and close on big budget digital projects.
- Conducting thorough market research to identify emerging trends, adapting business strategies accordingly for sustained growth trajectories.
- Championing innovative product development initiatives that addresses market gaps, driving competitive advantage for the organization.
- Leading cross-functional teams to streamline processes, resulting in higher overall efficiency and reduced operational costs.
Sr. Account Manager
THE GLITCH BY WPP
06.2021 - 12.2022
- Boosted client satisfaction by effectively managing and resolving account issues.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Increased revenue for company through strategic upselling and cross-selling initiatives.
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
Digital Account Manager
ISOBAR BY DENTSU AEGIS NETWORK
02.2020 - 03.2021
- Working on creating opportunities with various clients that drive incremental revenues worth 1 crore
- Bettering the quality of client conversations with team involvement in brief appreciation and sound strategic approach
- Improving Isobar's offerings by moving from holding tactical conversations with client to more sound strategic conversations that result in client confidence
- Collaboration: Working with the Creative, Media & Social teams to come up with award winning ideas across clients.
Account Manager
QUASAR MEDIA BY WPP
02.2016 - 12.2019
- Distilling client briefs and clearly articulating brand and communication tasks to the creative team
- Contributing in annual and quarterly strategy requirements with thorough research and competition scan
- Working with cross functional teams like strategy, project management, developers, and vendors for smooth delivery
- Participate in new business development activities like research, brainstorming and proactive ideation
- Coordinated and communicated with teams across the global on two key international accounts which helped me understand customs, decorum, and style of working at a global level.
Client Servicing Executive
FOXYMORON
11.2015 - 01.2016
- Managed relations with potential clients for creation of billed revenue to achieve revenue targets
- Represented as a single point of contact between the agency and client
- Organized meetings of external and internal clients including arrangement of papers for briefing notes.
Client Servicing Executive
DIGITAL LAW AND KENNETH
12.2011 - 12.2012
- Completed negotiation with clients for efficient services delivery at profitable fees
- Interacted with prospective clients and managed various social media campaigns of clients
- Suggested new ideas to the client for development of their website
- Satisfied the important needs of the client for website projects.
Online Reputation Management Executive
PINSTORM TECHNOLOGIES
08.2011 - 10.2011
- Recognized needs of the client on the website projects
- Implemented solutions and ideas to optimize client's websites
- Involved in implementing search engine optimization of company-published materials
- Resolved customer complaints by asking sites to take down incorrect information and using online feedback to influence product development
- Focused on retaining the positive image of client's website on digital platform throughout.
Education
Bachelor of Mass Media -
SVKM's Usha Pravin Gandhi College of Management
10th - undefined
S.N.Kansagra School
PGDM in Advertising and Mass Communication -
Welingkar Institute of Management Development & Research
12th -
St. Mira's College
04.2001 - 01.2008
Skills
Account relationship management
Advertising expertise
Teamwork and collaboration
Problem-solving abilities
Team leadership
Personal Information
Timeline
Account Director
The Minimalist
12.2024 - Current
Group Head
WAVEMAKER BY WPP
12.2022 - 12.2024
Sr. Account Manager
THE GLITCH BY WPP
06.2021 - 12.2022
Digital Account Manager
ISOBAR BY DENTSU AEGIS NETWORK
02.2020 - 03.2021
Account Manager
QUASAR MEDIA BY WPP
02.2016 - 12.2019
Client Servicing Executive
FOXYMORON
11.2015 - 01.2016
Client Servicing Executive
DIGITAL LAW AND KENNETH
12.2011 - 12.2012
Online Reputation Management Executive
PINSTORM TECHNOLOGIES
08.2011 - 10.2011
12th -
St. Mira's College
04.2001 - 01.2008
10th - undefined
S.N.Kansagra School
Bachelor of Mass Media -
SVKM's Usha Pravin Gandhi College of Management
PGDM in Advertising and Mass Communication -
Welingkar Institute of Management Development & Research
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