Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kiran Virupakshe

Pune

Summary

  • Hands-on experience in Manual Testing, API Testing using Postman, and Automation Testing using Core Java and Selenium WebDriver
  • Good understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Defect Life Cycle, Test Case Design Techniques, and Agile methodologies
  • Experienced in preparing, executing, and reviewing test cases, identifying bugs, and ensuring comprehensive test coverage
  • Familiar with writing automated assertions in Postman using Chai scripts for API validations
  • Detail-oriented and committed to delivering high-quality testing and defect-free software releases
  • Strong analytical and problem-solving skills, with a continuous learning mindset and focus on process improvement
  • Background in Content Moderation, Trust & Safety, and Customer Support, ensuring compliance with platform policies and managing user escalations
  • Proficient in client communication, policy enforcement, and collaborating with cross-functional teams to meet business goals

Overview

6
6
years of professional experience
1
1
Certification

Work History

Software Automation Testing Intern

StrarAgile
02.2025 - Current
  • Gained practical experience in manual testing, including test case design, defect lifecycle, and SDLC/STLC models.
  • Developed UI automation scripts using Core Java and Selenium WebDriver, applying advanced element handling and synchronization techniques.
  • Worked with TestNG and Cucumber (BDD) frameworks to improve test structure, reusability, and readability.
  • Performed API testing and automation using Postman and Rest Assured, including token handling, assertions, and status code validations.
  • Built and managed basic CI/CD pipelines using Jenkins and Docker; used Maven for build and dependency management.
  • Used Git and GitHub for version control, branching, and collaborative workflow during testing projects.
  • Acquired foundational knowledge of mobile application testing tools to validate UI and functional behavior across devices.

Trust & Safety Analyst (QA)

Accenture
06.2023 - 05.2024
  • Managed high-priority content and policy escalations; coordinated with internal stakeholders to resolve complex or sensitive violations in line with Trust & Safety standards.
  • Participated in policy testing rollouts, providing detailed feedback on tool functionality, edge-case behavior, and recommending improvements based on real-time moderation insights.
  • Collaborated with cross-functional teams, including QA and product, to identify recurring tool issues; documented reproducible scenarios and submitted usability and defect reports.
  • Contributed to Standard Operating Procedure (SOP) revisions, ensuring alignment with updated workflows and enhancements in moderation tools.
  • Initiated a career transition into Quality Assurance (QA) by shadowing QA team members and gaining hands-on exposure to test planning, execution, and content tool validation processes.
  • Created manual test cases based on real-world moderation flows and actively reported software defects using internal bug tracking systems.
  • Gained practical experience using Postman to test and understand backend APIs related to content actions, moderation history, and escalation workflows.
  • Consistently met and exceeded Service Level Agreement (SLA) targets, including Turnaround Time (TAT), quality audit scores, and productivity metrics.

Process Specialist

Infosys BPM Ltd
12.2022 - 03.2023
  • Managed end-to-end accounting tasks including journal entries, ledger reconciliation, invoice processing, and monthly closures as per SLA.
  • Acted as SME; allocated tasks, handled team issues, and maintained process log sheets.
  • Reconciled vendor payments by matching invoices and resolving discrepancies.
  • Prepared reconciliation spreadsheets for charges and refunds, ensuring data accuracy.
  • Generated regular/ad hoc reports for management, highlighting key trends and issues.
  • Uploaded charge/refund files in compliance with internal policies.
  • Collaborated cross-functionally to resolve intercompany, vendor, and GL discrepancies.

Senior Content Moderator

Infosearch ITES Pvt. Ltd
05.2022 - 12.2022
  • Performed video and comment reviews across platforms like Facebook and Instagram using tools such as SRT and CRT, ensuring compliance with Content Moderation Guidelines and quality standards.
  • Assessed and actioned reported content within defined turnaround times (TAT) and quality benchmarks, maintaining accuracy and efficiency.
  • Collaborated with team members and cross-functional teams to uphold content integrity and workflow consistency.
  • Actively contributed to Community Operations by identifying workflow inefficiencies and offering actionable solutions to improve project performance.
  • Escalated complex or sensitive content cases to internal and client stakeholders for resolution.
  • Demonstrated flexibility in handling high-volume queues with zero-defect performance under tight deadlines.

Process Associate

Genpact India Pvt. Ltd
05.2019 - 04.2022
  • Working in Community Operations as Content Moderator to safeguard the platform from violating content.
  • The role requires me to utilize my exceptional analytical and troubleshooting skills in identifying inefficiencies in workflows and providing insights and working solutions for the betterment of the project.
  • Experience in content review on social media platforms such as Facebook & Instagram tools (SRT, CRT Tool)
  • Review and validate the user-generated comments and posts according to the policy in a quick and timely manner.
  • Escalate user-generated content to internal and client stakeholders.
  • Worked on the high TAT lines and cleared volumes whenever required with zero defects.

Education

Bachelor of Commerce -

Swami Ramanand Tirth Marathwada University
Nanded, Maharashtra

XII -

People's College
Nanded, Maharashtra

SSC - undefined

People's High School
Nanded, Maharashtra

Skills

  • Programming Languages: Java , JavaScript
  • Automation Tools: Selenium WebDriver, PlayWright
  • API Testing: RestAssured, Postman, SOAP UI
  • Build & CI/CD Tools: Maven, Git, Jenkins
  • Testing Frameworks: TestNG, Cucumber
  • Defect & Test Management Tools: JIRA, Zephyr
  • Content Moderation

Certification

  • Automation Testing Engineer – StarAgile


Certifications from IBM in collaboration with StarAgile:

  • Java Fundamentals
  • Docker Essentials: A Developer Introduction
  • SQL and Relational Databases 101





Languages

English
Hindi
Marathi

Timeline

Software Automation Testing Intern

StrarAgile
02.2025 - Current

Trust & Safety Analyst (QA)

Accenture
06.2023 - 05.2024

Process Specialist

Infosys BPM Ltd
12.2022 - 03.2023

Senior Content Moderator

Infosearch ITES Pvt. Ltd
05.2022 - 12.2022

Process Associate

Genpact India Pvt. Ltd
05.2019 - 04.2022

SSC - undefined

People's High School

Bachelor of Commerce -

Swami Ramanand Tirth Marathwada University

XII -

People's College

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Kiran Virupakshe