KIRAN KUMAR SANGATI
Pune
Summary
Hardworking Automotive Engineer with 7 + years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
8
8
years of professional experience
Work History
Parts Advisor
TVH India Pvt LTD
12.2021 - Current
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Maintained clean and neat parts counter and sales floor.
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
- Assisted customers in finding appropriate parts promptly.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
Automotive Technician
Shift Technologies, Inc.
07.2020 - 10.2021
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Examined new and replacement parts to uncover defects.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Changed, rotated and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Automotive Service Technician
Verizon Communications
01.2018 - 07.2018
- Topped off fluids in vehicle engines to lubricate, protect and cool engine.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Performed fluid flushes.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Learned to perform vehicle alignments and diagnose and repair suspension malfunctions to expand automotive services skill set.
Lube Technician/Sales Associate
Pepboys
08.2016 - 02.2018
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Learned to perform vehicle alignments and diagnose and repair suspension malfunctions to expand automotive services skill set.
- Collaborated with customers and asked questions to assess needs and budgets.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Contacted customers and prospects to generate new business to achieve company growth goals.
Education
High School Diploma -
Coconino High School
Flagstaff, AZ05.2016
Skills
- Team collaboration
- Vehicle operations knowledge
- Parts ordering and management
- Install overland/aftermarket equipment on vehicles primarily on Toyota's
- Product and service sales
- Excellent people skills
- Problem-solving skills
- Willing and wanting to learn new skills
- Inventory Management
Timeline
Parts Advisor
TVH India Pvt LTD
12.2021 - Current
Automotive Technician
Shift Technologies, Inc.
07.2020 - 10.2021
Automotive Service Technician
Verizon Communications
01.2018 - 07.2018
Lube Technician/Sales Associate
Pepboys
08.2016 - 02.2018
High School Diploma -
Coconino High School
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