Kishor Kumar

Reliance Digital

10.2014 - Current

Led a team of Reliance Digital employees, increasing department sales by 40% through strategic merchandising and upselling.
Managed daily operations, ensuring smooth workflow and adherence to company policies.
Trained and coached team members, resulting in 60% improvement in employee performance and retention.
Analysed sales data and inventory reports to optimize stock levels and reduce shrinkage.
Delivered exceptional customer service, boosting customer satisfaction ratings by 40%.
Assisted in managing store operations, contributing to an 55% increase in overall sales.
Supported hiring, training, and mentoring new employees, enhancing team efficiency.
Ensured compliance with health, safety, and company regulations.
Managed daily store operations, ensuring compliance with policies and procedures.
Implemented merchandising strategies that boosted product visibility and revenue.
Trained and developed staff, improving efficiency and customer satisfaction ratings.
Accomplishment of numbers with upselling and adding on by cross selling.
Providing a comfortable and warming experience to the customer.
Handling customer escalation with great impact having greater retention of customer.
Set strategic long and short-term departmental goals to make efficient development.

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