Results-driven Quality Analyst, adept in Salesforce configurations and analytics. Proven expertise in managing teams and delivering high-quality testing outcomes. Skilled in Java and proficient with tools like JIRA and Qtest. Strong communicator with a solid foundation in Agile methodologies, ensuring project success and client satisfaction.
Project Experience :
Project: Nbrown Castle Fintech
• Managed various responsibilities as a Salesforce QA Analyst.
• Upgraded API classes and ensured test coverage compliance through test classes.
• Performed ZoomInfo enrichment processes for leads.
• Developed and maintained Contact Matrix Banner and CKIP Sidekick components.
• Handled CKIP Refresh and CKIP backfill functionalities.
• Integrated Duns and Bradstreet with Salesforce for Accounts, Contacts, and Leads, ensuring alignment with requirements.
• Created and executed test plans, designed test cases, generated test reports, and authorized test cases, covering all scenarios based on acceptance criteria.
• Conducted end-to-end functional, system, retesting, regression, and data testing, with foundational knowledge in integration testing.
• Reported status updates to clients and internal leadership teams.
Project: RBC CCAR- RFCL
• As a Salesforce QA Analyst, responsible for ensuring functionality across the platform.
• Conducted end-to-end testing of complex functionalities related to contract generation.
• Developed and implemented Salesforce testing and quality assurance strategies.
• Analyzed functional specifications and created detailed functional test cases.
• Performed technical troubleshooting and provided code reviews.
• Executed functional, regression, integration, and end-to-end testing on Salesforce applications to ensure system reliability, data integrity, and compliance with business requirements.
• Identified, documented, and tracked defects using bug tracking systems, and followed up on defect resolution with development teams.
• Gathered business requirements from stakeholders to ensure adherence to the test plan and comprehensive coverage of functional and non-functional requirements.
Technical Language - Java, Salesforce
Skill Management- Team Management
Tools - Qtest, TestRail, AWS Services, Apache Kafka events, Miro Board, Figma, Document 360
Project Management Tool - Jira
ISTQB, AWS Cloud Practioner