Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kritika Gupta

Kritika Gupta

Specilist Scrum Master
Pune

Summary

Software-savvy Scrum Master, Quality Assurance Professional, and Certified SAFE Scrum Master & SAFE Agile Practitioner with 9+ years of total experience ,leading teams in the development of high-quality software solutions. Skilled in various Agile methodologies, stakeholder management, and sprint planning. Highly organized in managing complex projects with multiple deadlines. Successfully led teams in the Banking sector (Morgan Stanley- Wealth Management, Advisory-Portfolio management), E-Commerce platform (The Children's Place), and Payments (Fiserv), ensuring projects were completed within budget and on time.

Overview

10
10
years of professional experience
10
10
years of post-secondary education
3
3
Certifications

Work History

Senior Scrum Master

Fiserv
07.2023 - Current
  • Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
  • Enhanced team productivity by implementing Agile methodologies and improving communication between cross-functional teams.
  • Streamlined project delivery by conducting daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
  • Managed risk effectively through comprehensive assessment, mitigation strategies, and contingency plans throughout the project lifecycle.
  • Enabled efficient knowledge transfer across the organization by developing comprehensive training materials and conducting informative workshops on Agile best practices.
  • Mentored junior Scrum Masters and team members in Agile principles, promoting best practices within the organization.
  • Increased stakeholder satisfaction by maintaining transparent communication channels and providing regular updates on project progress.
  • Successfully led multi-disciplinary teams towards achieving project milestones while adhering to established budgets and timelines.
  • Championed change management initiatives, guiding teams through successful transitions to new methodologies and techniques.
  • Established a strong foundation for successful project outcomes through efficient resource allocation and workload distribution among team members.
  • Ensured alignment between business goals and technical requirements by working closely with stakeholders during sprint planning sessions.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.

Agile Scrum Master

Brillio
10.2021 - Current
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Well versed with Jira, Confluence.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Applied agile methodology to shorten cycle time and achieve target margins.

Scrum Master

TCS, Morgan Stanley- client
03.2018 - 02.2021
  • Well versed with JIRA.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Updated customers and senior leaders on progress and roadblocks.
  • Monitored and tracked project progress to support timely completion.
  • Established and enforced project timelines and deadlines.

QA Test Analyst

TCS, Morgan Stanley
01.2015 - 02.2018
  • Wrote and executed effective functional tests and carried out exploratory testing to assess product performance.
  • Performed functional, regression and sanity testing.
  • Developed and maintained quality assurance procedure documentation
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training
  • Collaborated with QA team to test software quality through manual and automated testing
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
  • Teamed on planned tests and time-sensitive ad hoc requests
  • Defined and identified test cases for new application development

Education

BE - Electronics And Communication Engineering

Biju Pattanaik Technical University, Gandhi Institute of Engineering & Technology
07.2010 - 2014.04

Awards & Recognitions -

Awards & Recognitions
01.2015 - Current

Skills

Well versed in ALM, JIRA, Confluence, CUCUMBER, SQL

Basic understanding of JAVA, Selenium, GIT, Unix

Possess strong technical aptitude, communication, and problem solving skills

QA Management

Scrum framework expertise

Release planning

Agile coaching

Servant leadership

Retrospective analysis

Product backlog management

Coaching and mentoring

Risk identification

Agile best practices

Project management

Resource allocation

Certification

SAFe Scrum Master

Timeline

Senior Scrum Master

Fiserv
07.2023 - Current

Certified SAFe 5 Practitioner

05-2023

SAFe Scrum Master

12-2022

Agile Scrum Master

Brillio
10.2021 - Current

Advanced Networking Training

10-2021

Scrum Master

TCS, Morgan Stanley- client
03.2018 - 02.2021

Awards & Recognitions -

Awards & Recognitions
01.2015 - Current

QA Test Analyst

TCS, Morgan Stanley
01.2015 - 02.2018

BE - Electronics And Communication Engineering

Biju Pattanaik Technical University, Gandhi Institute of Engineering & Technology
07.2010 - 2014.04
Kritika GuptaSpecilist Scrum Master