Krutika Nandanwar
Nagpur
Summary
Dynamic Branch Relationship Executive at SBI with a proven track record in financial product sales and exceptional customer service. Expert in cross-selling and identifying client needs, enhancing customer satisfaction through tailored solutions. Resourceful in facilitating transactions and improving client engagement, contributing to overall business growth.
Overview
6
6
years of professional experience
Work History
Branch Relationship Executive
SBI
11.2024 - Current
- Built relationships with customers by learning about financial needs, understanding life events and goals and following up through proactive outreach and appointments.
- Made introductions to partners to help meet customer's broader financial needs.
- Conducted needs-based conversations to identify customer credit, deposit and investment requirements.
- Explained and demonstrated self-service mobile options to customers.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
Intern
MOIL Ltd
06.2019 - 07.2019
- Assisted in preparing Balance Sheet.
- Assisted preparing P&L Statement
Education
MBA - Finance & Human Resource
Rashtrasant Tukadoji Maharaj Nagpur University
Nagpur09-2026
BBA - 5.48 CGPA
Rashtrasant Tukadoji Maharaj Nagpur University
Nagpur01-2020
HSC Commerce - 59%
Jijamata Arts And Commerce College
Khapa, NagpurSkills
- Financial product sales
- Cross-selling expertise
- Banking
- Sales proficiency
- Resourcefulness
- Customer Service-oriented
Languages
English
Hindi
Marathi
Software
Microsoft Excel
Microsoft Word
Interests
Cooking, Travelling
Timeline
Branch Relationship Executive
SBI
11.2024 - Current
Intern
MOIL Ltd
06.2019 - 07.2019
MBA - Finance & Human Resource
Rashtrasant Tukadoji Maharaj Nagpur University
BBA - 5.48 CGPA
Rashtrasant Tukadoji Maharaj Nagpur University
HSC Commerce - 59%
Jijamata Arts And Commerce College
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