KUMAR DIVYAPRAKASH

• Assuming key responsibilities during the Regional Head's absence, including onboarding new clients and overseeing revenue growth and post-sales services for strategic key accounts in West India.
• Boosted revenue by strategically promoting Dyson's Capex business and lighting products within key accounts.
• Spearheading new SaaS based gifting program for West region, secured partnerships with two major clients adding 5Cr+ annual business potential.
• Achieved a 1.5x revenue growth in 6 months through successful cross-selling of new products within existing accounts.
• Awarded Star Performer in the Annual Business review 2023.
• Efficiently collaborating with diverse teams to optimize service delivery and enhance overall business processes.

• Orchestrated onboarding, upselling, and cross-selling strategies to drive Monthly and Quarterly revenue growth in strategic Key Accounts within the West Region.
• Supporting the regional head in his key functionalities and managing 35 Strategic Key Accounts contributing more than 25Cr of revenue annually.
• Responsible for Business growth in 3 Categories 1. Office Supplies, 2. Corporate Gifting, 3. Vendor Management services.
• Cultivated relationships with client HODs and decision-makers, conducting reviews to enhance services and identify new business opportunities.
• Created Revenue forecasts to target monthly & quarterly objectives for the region.
• Negotiated cost-effective contract pricing structures, yielding positive returns on investment.
• Recognized as star performer for onboarding a significant client, securing a 1.10Cr+ contractual business in May 2023.
• Successfully expanded three regional accounts into PAN India Accounts within four months, demonstrating adept customer follow-up and internal process management.
• Maintained an exceptional client satisfaction rating of 98% by coordinating closely with various departments to streamline processes and deliver outstanding customer experiences.
• Achieved 100% Revenue target from existing business in the 2nd Quarter 2022.
• Collaborated with the Regional Head to execute a successful Corporate Diwali gifting Project targeting the Key Accounts, adding 2.5Cr worth of business and achieving a 100% of the revenue target in the Corporate Gifting category for the West region as part of a cohesive team effort.

• Managed end-to-end B2B sales process, starting from lead generation, Retention and Payment collection and managing multiple Key accounts PAN India.
• Awarded top performer for exceeding sales goal in 1st quarter, 2021 PAN India.
• Awarded top performer in Q3 2020, securing the largest PAN India business and successfully onboarding a coveted client.
• Surpassed 100% of the yearly target in the year 2020.
• Managing 150+ client sites across India, worth 5lakh+ Sq. ft. with 99% customer satisfaction.
• Worked on a project with CEO and National Sales Head to develop Industry segment strategies to grow and onboard new business and improvise customer experience and also develop new SaaS tool for Sales team.

Managed 3 flagship luxury properties (Magnus, Avana, and Amoda Reserve) at Kalpataru, overseeing Channel Sales by onboarding new and inactive partners. Organized 5 on-site events, registering 21 inactive Channel Partners, and conducted competitor analysis.

Interned in business development at CRDR Infotech Pvt Ltd, focusing on "Brand Activation" for Enterprise Resource Planning software.

Engaged in a live project with Dabur India, exploring the FMCG sector's modern trade and e-commerce dynamics.

• Conducted brand promotion.
• Executed a survey with 200 customers to understand brand preferences and expectations in modern trade, aiming to enhance overall customer experience.