Microsoft Power BI
Laxmi Pal
Data Analyst Manager
Mumbai
Summary
Results-driven data analyst with 9+ years of experience in business analysis, data modeling, Power BI, automation, and statistical analysis. Demonstrated expertise in constructing data-driven tools and forecasting models to optimize decision-making and generate favorable business results. Proficient in project management, team leadership, and delivering efficient, impactful solutions. Acknowledged for adaptability, problem-solving acumen, and unwavering dedication to excellence.
Overview
2025
2025
years of professional experience
2020
2020
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Data Analyst (Manager)
HDFC Bank
8 2023 - Current
- Work closely with the product and engineering teams to align model outputs with business goals and deliver actionable insights to Bank
- Liaising with business stakeholders and managers in order to understand the requirements for reporting and delivering correct and accurate Analysis as per the business requirements
- Publishing interactive and highly informative analysis using Power BI and MS-Excel
- Collaborate with data engineers and ML engineers to build efficient data pipelines that feed into and optimize machine learning models
- Using Power BI to collaborate with different users and stakeholders to work on live data sources.
- Implement automated model retraining and monitoring systems to ensure that models remain relevant and continue to perform in production environments.
- Participating in the design, development and testing of the Business Intelligence (BI) components needed to support clients' reporting requirements and to integrate these designs into the overall client data strategy
- Planning and implementing several efficient and secure procedures for data management and analysis with attention to all technical aspects
Assistant Manager
Conneqt Business Solution PVT.LTD
09.2018 - 04.2023
- Managing a headcount of 130 personnel including 10 Supervisors in Customer Service Delivery (Bank Of India)
- Meetings with the Clients, managers, and colleagues for Process Improvements
- Prepares call center performance reports by collecting and analyzing Call Center data. Presents monthly and annual call center action plans and objectives
- Developing and maintaining the projection data on quarterly basis mapped by analyst and reporting the same to the executive management in for proper functioning of the operations
- Meets financial targets by estimating performance requirements and preparing annual budgets
- Identifying, measuring and recommending improvement strategies for KPIs
Subject Matter Expert Officer
Wipro Ltd.
02.2016 - 09.2018
- Prepared power point presentation on weekly and monthly basis for higher management meeting and reviews
- Provided different analysis to business team for forecasting the business plans like Vintage analysis, Roll-rate analysis, Ever analysis, Was-Is-analysis, Delinquency analysis etc
- Made and maintained Sales data for report preparation
- Maintaining CIBIL billing data and provide different cost center with product bifurcations for billing purpose
- Document verification of all file before disbursement loan to customer
- Checked whether cases were approved and disbursed as per policy
Education
Bachelor of Commerce -
Mumbai University
Mumbai10-2020
Skills
Microsoft Power BI
Statistical Analysis
Business Intelligence
Project Management
Complex Problem-Solving
Client/Stakeholder Management
Team Management & Leadership
Microsoft Excel (Advanced: Macros, Pivot)
Python (Beginner)
Data Visualization and Modeling
Data Query Language: DAX, SQL
Dashboard creation
Data integration
Certification
Microsoft Power BI
Software
Tableau
Python
SQL
Timeline
Assistant Manager
Conneqt Business Solution PVT.LTD
09.2018 - 04.2023
Subject Matter Expert Officer
Wipro Ltd.
02.2016 - 09.2018
Data Analyst (Manager)
HDFC Bank
8 2023 - Current
Bachelor of Commerce -
Mumbai University
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