Leena Pabalkar

• Resolved conflicts among team members through open dialogue and constructive feedback sessions, fostering a positive working atmosphere conducive to high productivity levels.
• Conducted sprint reviews to showcase completed work, gather feedback from stakeholders, and prioritize future work items effectively.
• Promoted a culture of collaboration and innovation within the team, resulting in increased overall project performance and higher levels of customer satisfaction.
• Implemented metrics tracking system to monitor project progress and identify areas for improvement continuously.
• Provided regular updates on project status through clear reporting mechanisms customized for various stakeholders'' needs.
• Empowered teams to self-organize and make decisions quickly, resulting in increased productivity.

Project Summary:

• Quality Assurance Team Management ( June,2023 to Dec,2024)
• Summary: Manage the quality assurance team to handle various projects. Monitor the timely deliverable using functional and Automation testing. Assign the team members on different project as needed. Ensure timely deliverables and customer satisfaction. Liasoning between the development and the quality assurance team.
• Warehousing and Distributions solution Provider (Feb,2023 to Feb, 2025)

Summary: Worked on the product development of the end to end warehousing and distribution solutions provider of supply chain services and automation to transform clients distribution operations. Analyze, design, implement and support flexible, scalable and engineered solution that optimizes the Order fulfillment, build capacity and reduce reliance on Labor.

Technology: Java, Angular 14, Postgress SQL, Camunda, Ready API, Subject7 Automation

• Human Behavior (June,2022 to Feb, 2023)

Summary: This application provides customer centered human behavior solutions to businesses for navigating human differences using cutting-edge technology platforms. Human behavioral issues hidden deep below the surface are connected to many business challenges. The failure to resolve these issues leads to a “Behavior Performance Gap” which is quantifiable in terms of lost revenues and productivity.

Technology: Angular 11, .NET 6, ASP.NET MVC 4, ASP.NET Web API 2, ADO.NET, MS SQL Server, Azure SQL, PHP, Laravel Framework, Azure, Postman API, Selenium Java

• Broadcast Industry (April, 2021 to June,2022)

Summary: The project goal is to develop the core components that can be utilized across all products that would need its integration. The project is majorly dependent on two main repositories i.e., Common component & Chassis. These repositories are the collection of different functional libraries which has their own functionality and feature. These libraries are used as an addon in the application. Common Component: It is the collection of independent functional libraries such as form elements, data grids, tables, etc. Chassis: Chassis has the libraries which are being used to design the skeleton of the application.

Technology: ASP.NET, MVC, Manual Testing, AngularJS 1. x, Angular7

Project Management Solution development

Summary: A Hybrid application securely hosted using Salesforce Cloud and Angular JS as the frontend interface, engineered to provide Enterprise solutions / Results.

Technology: Salesforce, Angular JS

Role: Scrum Master

Project Duration: January 2018 to February 2020

Responsibilities:

· Onshore and Client communication.

· Manage the team of 11 members, interact and coordinate with the team and the Client for the Project-related activities.

· Implement the Automated testing in parallel with the Manual testing.

· Monitoring and Managing reports and necessary documentation.

· Manage the Iterations based on Kanban.

·Managed product backlog effectively, prioritizing high-value items for faster completion.

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Developed custom Scrum boards for better task tracking and transparency within the team.
• Collaborated with Product Owners to refine requirements and ensure alignment with business goals.

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
• Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
• Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
• Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
• Established rapport and engaged with stakeholders to build lasting professional relationships.

• Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
• Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
• Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
• Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
• Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.

• Provided training to the Candidates perusing their career as an Insurance Consultant in the Life insurance sector
• This was at the time when the Privatization of the Insurance sector happened in India

• The main goal of this programme was to bring in the Computer awareness across the generation
• The institution had designed the computer education in various different / regional languages that would encourage even the rural population to gain its knowledge
• As a coordinator my responsibility was to coordinate with the different institutions across M.P, Chhattisgarh and Rajasthan state and ensure the smooth and successful implementation of the Programme

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Analyzed problems and worked with teams to develop solutions.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Explored new technologies and approaches to streamline processes.
• Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
• Assisted in development of new product feature, contributing to user-friendly experience.
• Streamlined data entry processes, significantly reducing manual errors.