Madhuri Nadgiri
Executive Engineer
Solapur
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Technical Support Executive
Reliance Jio
01.2022 - Current
- Handling slow speed issue, Device connectivity issue, frequent disconnection issue.
- Monitor the Network Alarms in the Nokia AMS Version 11.5.0 (11.5.0.13).
- Troubleshoot of Network from OLT to ONT (CPE).
- Coordinating with different teams like Device team, O&M team, NOC team, Provisioning team, IP team for troubleshoot any technical issue of customer.
- Worked on different tools like AMS, ACS, HPSM, TIBCO, Order Care, and NOVELVOX to Identify connectivity issue.
- Working on MIS report of daily work of team members to present Jio management.
- Troubleshooting issues like IP allocation issue, slow speed Issue, Device connectivity issue, O&M issue, MAC ID learning issue, provision issue, Packet drops, and frequent disconnection.
- Proactive monitoring of networks with the help of monitoring fools such as ACS, SAP CRM, GRANITE.
- Managed a high volume of tickets in the helpdesk system, consistently meeting or exceeding response time targets.
Education
Bachelor of Engineering - Electronics And Telecommunication
NBN Sinhgad College of Engineering
Solapur, India 04.2001 -
Diploma - Electronics And Telecommunication
A. G. Patil Polytechnic Institute
Solapur, India 04.2001 -
S.S.C
Modern High School
Solapur, India 04.2001 -
Skills
Technical troubleshooting
Project
1. Smart Display Using Raspberry PI
Project Description: To design and implement digital notice board is to user friendly easy to access and smart way to generate and display notices which can Manage all content through your own PC, tablet or phone assist user for any important quick generation of notices and display for keeping everyone on the same page, save time and energy with our user friendly software.
2. Exam Paper Leakage Protection using RFID
Project Description: Many times the leakage of question papers will not be known to the universities. In such conditions some students get good ranks by these leaked papers and those students who had worked hard have to compromise with less rank. This factor will have negative effect on the growth of the society. Thus by considering the problems faced by the students and society a system has to be implemented which will help to detect and prevent the leakage of question papers.
Personal Details
- Name: Ms. Madhuri Nadgiri
- Date of Birth: 26/06/1996
- Languages Known, English, Hindi and Marathi.
- Address: 560/59. South Sadar Bazar. Gandhi Nagar. Solapur. 413003
Declaration
I hereby, declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Timeline
Technical Support Executive
Reliance Jio
01.2022 - Current
Bachelor of Engineering - Electronics And Telecommunication
NBN Sinhgad College of Engineering
04.2001 -
Diploma - Electronics And Telecommunication
A. G. Patil Polytechnic Institute
04.2001 -
S.S.C
Modern High School
04.2001 -
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