Seasoned Agile Coach and Scrum Master with a proven track record at Reimo Utility Services, enhancing team agility and efficiency through expert Scrum mastery and lean thinking. Recognized for leading successful cross-functional projects and fostering a culture of continuous improvement. Skilled in user story creation and agile metrics analysis, with a knack for driving release management processes and mentoring teams to exceed goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Agile Coach/Scrum Master
Reimo Utility Services
Nasik
11.2021 - Current
Contributed fundamental improvements to the tracking of enterprise level Sprint Health metrics
Developed onboarding and training materials for new and experienced Scrum Masters
Spearheaded a new Community of Practice for sharing best practices among Scrum Master team
Developed and managed relationships with key vendors
Coordinated a successful Hackathon online event for IT Development staff
Conducted VersionOne training sessions to new employees
Scrum Master for two software development teams that worked on core banking systems
Conducted Enterprise, Program, and Team Level Agility Assessments
Scrum Master for first customer facing product integration between Capital One & ING DIRECT
Created roadmap spanning multiple teams used for managing the Agile Program
Developed presentations for Executive Committee on status of the Agile Program
Served as an Agile Coach and mentor for software development teams and Scrum Masters
People management, including performance and career development of Scrum Masters
Program Manager
Bhoomi Ritz Ltd
Pune
07.2018 - 11.2021
Responsible and accountable for epic/story development, acceptance criteria and the articulation of these items to the team at the level of detail required
Responsible for owning and prioritizing the backlog
Driving day to day prioritization of work operations, projects and scope, and troubleshooting reported issues
Ensuring technology enhancements are aligned with architectural standards and platform roadmaps
Managing stakeholder engagement and communication
Accountability for setting goals for a sprint/iteration while maximizing the value of the product and the work of the development team
Ensuring alignment of line of business goals with technology direction and escalates issues as needed
Working across teams and with the Product Owner community to share best practices and improve process
People management, including performance and career development of Scrum Masters
Package Solution Consultant
Ambrozea India Private Ltd
Karad
07.2008 - 08.2016
Communicate with other management, developers, product managers and technical support specialists on product issues
Successfully led cross-functional teams in planning and executing multiple large-scale projects, ensuring adherence to scope, budget and timelines
Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings
Track and communicate team velocity and sprint/release progress
Maintain process documentation
Ensure the development teams are practicing core agile principles of collaboration, prioritization, team accountability, and visibility
Assist as needed with backlog maintenance
Assist with internal and external communication, improving transparency, and radiating information
Assist with prioritization and resolution of defects/bugs
Assist team with making appropriate commitments through story selection, task definition
Participate proactively in developing and maintaining team standards, tools, and best practices
Identify and remove impediments, prevents distractions
Facilitate discussion and conflict resolution
Empower the team to self-organize
Instructing Agile 101 training to over 200 IT new hires, while providing coaching and mentorship to new Scrum teams
People management, including performance and career development of Scrum Masters
Received the Project Management Excellence Award for outstanding leadership and successful project outcomes
Team Leader
Latitude Ltd.
Mumbai
11.2004 - 07.2008
Successfully led a team of ten customer service agents to consistently meet and exceed customer satisfaction targets
Managed a team of 20 employees to deliver projects on time and within budget
Developed a comprehensive training program to help new team members to quickly integrate
Organized team meetings to discuss goals and objectives, ensured deadlines are met, and provided guidance and mentorship
Created and implemented strategies to motivate team members and increase productivity
Resolved conflicts between team members and provided constructive criticism to improve performance
Established processes for tracking team progress and providing feedback
Regularly monitored team performance and reported progress to senior management
Sr. Application Developer
ritu Software Solutions
indore
07.2000 - 10.2004
Worked as Sr Application developer to design, build and test Microsoft based applications
Developed website for government departments
Coordinate project activities/meetings with IT, internal business units, and external vendors
Education
Master of Science - Computer Application
Bihar University
Patna
06.2000
Bachelor of Science - Computer Science
Bihar University
Patna
06.1997
Skills
User story creation
Lean thinking
Scrum mastery
Agile metrics analysis
Release management
Languages
C2, C2
Certification
SAFe SPC 6.0
Certified SAFe Agilist
Certified SAFe Product Owner
IC Agile Coach
Prince2 practitioner
ITIL V3 foundation
Azure Foundation
DevOps Foundation
Hobbies and Interests
Music
Reading
Gardening
Chess
Personal Information
Date of Birth: 03/10/76
Gender: Female
Nationality: Indian
Marital Status: Married
Timeline
Agile Coach/Scrum Master
Reimo Utility Services
11.2021 - Current
Program Manager
Bhoomi Ritz Ltd
07.2018 - 11.2021
Package Solution Consultant
Ambrozea India Private Ltd
07.2008 - 08.2016
Team Leader
Latitude Ltd.
11.2004 - 07.2008
Sr. Application Developer
ritu Software Solutions
07.2000 - 10.2004
Master of Science - Computer Application
Bihar University
Bachelor of Science - Computer Science
Bihar University
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