Accomplished HR professional with over 16 years of experience in employee management and relations. Expertise in relationship building and stakeholder collaboration, with a focus on executive training and coaching for senior management. Knowledgeable in the POSH framework, leading its implementation and ensuring compliance with labor regulations in diverse, intercultural environments.
Overview
17
17
years of professional experience
Work History
Manager – Employee Relations & Policies: Special Investigation team
Accenture Solutions Private Limited, India
10.2021 - Current
interface directly with senior HR officials and business leadership as a credible ER advisor.
Exert independent judgment on ER decisions that have considerable day-to-day and long-lasting implications.
engage closely with legal compliance, ethics, and CI teams concerning BEL and litigation-sensitive topics.
investigate and guide team on special matters (fraud, monetary, non-monetary, recruitment)
Deliver expert analysis of HR policies, code of business ethics, and internal governance standards.
advise HR business partners and business leaders on policy application, employee risk, and ER strategy.
drive policy communication effectiveness and compliance across organization.
Proactively identify trends, mitigate risks, and address systemic issues to avert escalations and litigations.
ensure prompt escalation to legal for potential or active litigation issues.
Participate in ER Governance, audits, internal controls, and compliance reviews.
Drive process improvements, audit closures, and action plan management.
Leading a team of 12 people – SIT team
Developed and implemented employee relations policies, enhancing organizational compliance and employee satisfaction.
Led special investigations into workplace grievances, providing actionable insights to senior leadership.
Facilitated conflict resolution processes, promoting a culture of open communication and collaboration.
Conducted training sessions on employee relations best practices, strengthening team capabilities and knowledge.Mu
Manager – CF HR for HR : India and Sri Lanka
Accenture Solutions Private Limited, India
10.2021 - 01.2026
HR partner lead for HR teams (ATCI HR, TSC, CF HR, S&C GN and IMU) Previous span (AIOC HR and all COEs including Global HR)
Responsible for Employee Performance Management, Employee Engagement, Retention, Grievance handling, support to business on all people related matters
Managing end to end employee lifecycle, supporting day to day operations as well as proactively engaging in process improvements
Working closely with business stakeholders to understand the changing needs of the business and to suggest solutions aligned to changing priorities
Stakeholder management, HR Advisor to HR leads, Process structuring for HR
Vice President: Employee Relations
HSBC, Mumbai
11.2019 - 10.2021
Strategic advisory to Business & HR stakeholders in key transformation/ change initiatives
Design & Implementation of policies in compliance with local labour laws
Part of Union negotiations, for HSBC bank
Represented HSBC before all the Govt. authorities, Courts & Tribunals in inquiries, inspections and litigations.
Engaged with the local Union leadership, and with Award Staff in the areas
Pan India Grievance officer, evaluating and redressing employee grievances
Capability development for field HR on managing difficult conversations, investigation protocols etc
Managing relationships with external Legal Counsel on ongoing litigation matters
Process streamlining & implementation. Overseeing the contract staff engagement and maintaining compliance
Investigated matters for other Geographies (Manila, China)
Employee Relations Investigation Manager
J.P. Morgan Services Pvt Ltd Mumbai
04.2019 - 11.2019
Support all investigations on complex ER matters, providing effective advice and resolution
Conduct climate checks by using investigative skills
Spearheading the structuring of POSH framework across the company
Consulting & partnering with stakeholders to diagnose issues and provide proactive measures that increase
Employee Relations & Policies Specialist
Accenture Solutions Pvt. Ltd.
09.2015 - 04.2019
Support local HR teams in managing sensitive employee situations and review instances of employee misconduct including investigating and recommending disciplinary action weighing the extent of violation fairness of action and local employment law
Assist Corporate Investigations team in reviewing Business Ethics Line matters and conducting local employee investigations. Represented the company during interactions with police, court and other legal authorities
Understand Employee related matters like employee infractions, issues, problems faced at workplace, guide HR Teams to deal with various ER situations that arise from time to time
HR Business Partner
HR Business Partner
09.2010 - 08.2015
Responsible for Employee Performance Management, Employee Engagement, Retention, Grievance handling, support to business on all people related matters
Managing end to end employee lifecycle for 1000 employees, supporting day to day operations as well as proactively engaging in process improvements. Working closely with business stakeholders to understand the changing needs of the business and to suggest solutions aligned to changing priorities
IT- Recruitment Executive
Knowledge Quest Infotech Pvt. Ltd. Pune
06.2010 - 08.2010
Responsible for sourcing IT trainers for IT companies, getting training schedule and contents, co-ordination of training & providing the right trainer to IT companies.
Entertainment Branding Intern
P9, Integrated Ltd. Mumbai
05.2009 - 07.2009
Pitched movies to brands for in-film branding and co-branded association.
Education
Master of Business Administration (PGP) - Human Resource Management
Accenture - XLRI Academy
India
01-2012
Master of Business Administration (PGP) - Marketing Communications
Maharashtra Institute of Technology School of Business (MITSOB)
Pune, India
07-2010
Bachelor of Business Administration - Finance
Savitribai Phule Pune University
Pune, India
06-2007
Skills
Investigative techniques
Employee Grievance & Conflict Resolution
Regulatory Compliance
HR Risk Management
Policy Formation
Performance management
Employee Engagement Strategies
Timeline
Manager – Employee Relations & Policies: Special Investigation team
Accenture Solutions Private Limited, India
10.2021 - Current
Manager – CF HR for HR : India and Sri Lanka
Accenture Solutions Private Limited, India
10.2021 - 01.2026
Vice President: Employee Relations
HSBC, Mumbai
11.2019 - 10.2021
Employee Relations Investigation Manager
J.P. Morgan Services Pvt Ltd Mumbai
04.2019 - 11.2019
Employee Relations & Policies Specialist
Accenture Solutions Pvt. Ltd.
09.2015 - 04.2019
HR Business Partner
HR Business Partner
09.2010 - 08.2015
IT- Recruitment Executive
Knowledge Quest Infotech Pvt. Ltd. Pune
06.2010 - 08.2010
Entertainment Branding Intern
P9, Integrated Ltd. Mumbai
05.2009 - 07.2009
Master of Business Administration (PGP) - Marketing Communications
Maharashtra Institute of Technology School of Business (MITSOB)
Master of Business Administration (PGP) - Human Resource Management